Licensing Lead (Atlassian)

Modus Create

9d • Remote

About The Position

We are looking for a Licensing Lead to drive and evolve our Atlassian licensing strategy, driving proactive renewals, expansion, and services alignment across our customer base. You will play a key role in building a more predictable and strategic licensing motion, partnering closely with Partnerships, Sales, Delivery, and Finance teams to ensure customers are set up for long-term success. This role sits at the center of the customer lifecycle, helping to improve renewal outcomes, uncover growth opportunities, and strengthen how we deliver value across the organization.

Requirements

• 5+ years of experience in SaaS renewals, licensing, revenue operations, or a related field, with a track record of driving predictable renewal outcomes and customer expansion
• Strong understanding of subscription-based business models, including renewals, co-terming, and expansion strategies
• Experience working cross-functionally with Sales, Delivery, Partnerships and Delivery teams.
• Experience within the Atlassian partner ecosystem and familiarity with complex licensing environments (e.g., enterprise structures, co-terming, multi-product alignment)

Nice To Haves

• Experience with GitHub and/or AWS environments.
• Proven ability to influence expansion and services revenue without direct quota ownership
• Familiarity with complex licensing environments (e.g., enterprise structures, co-terming, multi-product alignment)
• Background in Customer Success Management (CSM) or Account Management, with experience managing customer relationships, renewals, or expansion conversations in a SaaS environment

Responsibilities

• Drive expansion opportunities in partnership with Sales, owning the identification of expansion opportunities and influencing deal strategy to accelerate growth.
• Demonstrated ability to build and optimize processes across CRM pipeline and lifecycle management, including renewal forecasting, tracking, and automation, with a data-driven approach to defining and measuring key metrics such as renewal timing, on-time performance, expansion influence, and services attach rate.
• Strong communication and stakeholder management skills, with the ability to influence both internal teams and customer decision-makers

Benefits

• Working on a high-traffic, consumer product with real-world scale and impact
• Shaping mobile experiences that users rely on daily
• Collaborating closely with product and design to craft polished user journeys
• Raising the bar for mobile engineering standards and practices
• Exploring modern mobile tooling and continuously improving how apps are built and delivered
• By joining our team, you’ll be part of a winning squad that plays to each other’s strengths and celebrates every success together.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed