Licensing Distribution Ops Coordinator , Licensing Distribution Operations

Amazon•Culver City, CA

About The Position

The Licensing Distribution Operations Coordinator will work directly with third-party clients to execute the delivery of Amazon MGM content, ensuring all assets reach our partners accurately and on time. This role serves as a key resource for our internal sales team by providing up-to-date information on source asset availability. The coordinator will be responsible for reading, interpreting, and executing on licensing contracts to ensure all delivery requirements are fulfilled. A significant portion of this role involves communicating with vendors and fulfillment partners to track orders, troubleshoot issues, and confirm that all facets of each delivery are completed successfully. This is a fast-paced position that requires managing multiple projects simultaneously while meeting strict deadlines and client airdates.

Requirements

Experience with MS Office Professional Suite and excellent working knowledge of MS Excel
2+ years of customer service, project management, asset operations or post-delivery preferred
Working knowledge of 4K, HD, and various video and audio file formats
Excellent prioritization and time management skills; strong written and verbal English communication skills
Self-motivated team player

Nice To Haves

SAP knowledge preferred
Experience leveraging technology to drive process improvements
Experience with episodic and film workflows
BA/BS degree preferred
Experience in post-production and digital and physical asset research
Experience working with Sales, Marketing, Legal, Digital Retailers and broadcasters
International media asset management experience
Ability to thrive while working independently while being able to contribute successfully to cross-functional teams
Spanish-speaking a plus

Responsibilities

Review delivery requests against contractual terms including licensed titles, languages, license periods, and technical requirements
Track license periods and proactively follow up on deliveries ahead of start dates
Respond to servicing inquiries for assigned territories
Research asset availability and confirm material costs on a title-by-title basis
Liaise with labs on client onboarding and encoding requirements
Determine appropriate source elements and order materials from post-production labs via internal systems
Coordinate language versions, dub and sub conforms; material fixes through multiple vendors as needed
Partner with Sales, Marketing, and Tech to provide metadata, artwork, and promotional materials to clients
Advise licensees and Sales team on delivery status
Coordinate tracking, repair, and replacement of rejected materials
Analyze QC reports and work with technical specialists on solutions
Coordinate with labs for master reviews and fixes
Maintain spreadsheets and databases with status updates, POs, rejections, and deliveries
Alert Finance to rebill costs and ensure timely invoice processing
Provide backup coverage for team members
Implement and enhance AI solutions to automate workflows and processes