Licensing Administrative Specialist (Administrative Specialist 2)

State of Oregon•Salem, OR

4d•Onsite

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Do you have time management and organizational skills? Are you able to use a computer to navigate data bases and locate information? Are you able to communicate clearly and cross culturally in writing, directly, or virtually? Has your background prepared you to read, interpret, and explain laws, rules, policies, and procedures? Are you interested in working in a fast-paced environment? Then, we want to hear from you! To review the full list of duties and responsibilities, please click here to view the Position Description (PD). Summary of Duties The Office of Developmental Disabilities Services (ODDS) provides opportunities to link services for Oregonians who have intellectual and/or developmental disabilities. As part of its function ODDS oversees an array of services including but not limited to residential, in-home, employment, family support, crisis, and case management delivered through a state field structure or agreements with county governments or subcontracted agencies. ODDS is responsible for the development and administration of programs that support children and adults with intellectual or other developmental disabilities to remain in their own home or community. The Office of Developmental Disabilities Services Licensing Unit oversees a statewide program responsible for licensing and the quality of care in programs serving individuals with intellectual/developmental disabilities this includes the licensing of adult and child foster homes, and 24-hour residential facilities. It oversees and is responsible for the agency certification of agencies and the endorsement of 24-Hour Residential programs, Supported Living Programs, Employment Services and Professional Behavior Support Services. As a Licensing Administrative Specialist, you will: Work in a fast-paced office where you will provide support for the Developmental Disabilities Licensing Manager and supervisors. Support the agency and foster Developmental Disabilities services. Provide customer service daily to Community Developmental Disability Programs (CDDP), staff, the public, agencies that provide services to individuals with developmental disabilities, provider relations department, State Fire Marshalls Office. Maintain overall office operations. Provide regular statistical data and analysis. Maintain systems and programs that support the licensing unit. Provide technical rule interpretation to providers so they can amend, correct or supply the needed licensing documents that are missing or in error. Following up by email and phone to explain laws, rules, and procedures. Interpret state laws, rules and federal regulations to ensure compliance with rules.

Requirements

Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
An equivalent combination of education and experience.
Experience using critical thinking and sound judgment to identify effective solutions to problems.
Experience demonstrating strong attention to detail to ensure accuracy in documentation, consistency in processes, and adherence to directions.
Experience gathering, analyzing, and organizing data, and preparing narrative and statistical reports.
Experience applying time management, organizational, and prioritization skills to efficiently track and complete tasks.
Experience using computers to navigate databases, research information, and support decision-making.
Experience communicating clearly with diverse audiences to explain complex information (including laws, rules, policies, and procedures), while adapting to changing environments and priorities.

Nice To Haves

Experience working with developmental disabilities programs.

Responsibilities

Work in a fast-paced office where you will provide support for the Developmental Disabilities Licensing Manager and supervisors.
Support the agency and foster Developmental Disabilities services.
Provide customer service daily to Community Developmental Disability Programs (CDDP), staff, the public, agencies that provide services to individuals with developmental disabilities, provider relations department, State Fire Marshalls Office.
Maintain overall office operations.
Provide regular statistical data and analysis.
Maintain systems and programs that support the licensing unit.
Provide technical rule interpretation to providers so they can amend, correct or supply the needed licensing documents that are missing or in error.
Following up by email and phone to explain laws, rules, and procedures.
Interpret state laws, rules and federal regulations to ensure compliance with rules.