Licensed Program Manager - HUD-VASH

U.S.VETS•Veterans Administration, CA

11d•$90,000 - $115,000

About The Position

The Licensed Program Manager – HUD-VASH provides clinical and operational leadership for all HUD-VASH services delivered at the West Los Angeles campus. Reporting to the Executive Director and Director of Behavioral Health, this role ensures high quality, compliant, and veteran centered programming that supports veterans experiencing homelessness in securing and maintaining permanent housing. This position is ideal for a licensed clinical leader who excels at program oversight, contract management, and cross system collaboration with the VA.

Requirements

Active clinical license (LCSW or LMFT)
Master’s degree in Social Work, Counseling, Marriage and Family Therapy, Psychology, or related field
Minimum two years of experience in program management, staff supervision, and program operations
Experience working with veterans, individuals experiencing homelessness, or high acuity populations
Ability to obtain and maintain VA credentialing including VetPro eligibility and background clearance
Availability for on call crisis support as needed
Strong leadership, communication, and conflict resolution skills
Proficiency in Microsoft Office
Valid driver’s license and ability to meet insurance requirements

Nice To Haves

Experience with HUD-VASH programming or VA housing initiatives

Responsibilities

Lead daily operations of HUD-VASH programming to ensure quality, compliance, and performance outcomes
Monitor contract deliverables, utilization, and program metrics
Serve as primary liaison for HUD-VASH communications with VA partners and contract representatives
Participate in regular administrative and coordination meetings with VA stakeholders
Supervise program leadership including Case Supervisors, Coordinators, and Outreach staff
Provide clinical guidance to ensure adherence to client care standards and regulatory requirements
Facilitate regular staff meetings, performance coaching, and program updates
Maintain strong relationships with the VA, Continuum of Care, landlords, housing providers, and community partners
Support unit utilization strategies and housing placement collaboration
Ensure delivery of housing stabilization, case management, and supportive services
Provide direct clinical support as needed including crisis intervention, consultation, and client dispute resolution
Conduct unit visits and case staffing to address complex client needs
Ensure compliance with HUD-VASH regulations, VA credentialing requirements, and organizational policies
Oversee program documentation, reporting, and audits
Support development and updates of policies, procedures, and client forms
Review and approve timesheets for direct reports
Partner with site leadership to identify program improvements and resource needs
Coordinate special projects and continuous quality improvement efforts
Participate in national program calls and organizational initiatives