LPN (Licensed Practical Nurse)

STERLING HEALTH SOLUTIONS INC•Mount Sterling, KY

12d•Onsite

About The Position

The Clinical Support Specialist is responsible for assisting with all aspect of patient care as needed to ensure a smooth patient flow and increased patient satisfaction.

Requirements

Maintain patient confidentiality at all times.
Be courteous and respectful to patients and co-workers at all times.
Ability to work effectively with providers, staff and third-party payors
Ability to work independently, establish priorities, and coordinate work activities
Ability to work under pressure
Ability to use good judgment to accomplish goals
High School Diploma or GED
Associate’s Degree in Nursing AND Active Unrestricted Kentucky License

Responsibilities

Prepare patients for medical examination, to include measuring and recording vital signs, chief complaint and other information into the Electronic Health Record.
Assist the medical care provider during examinations and procedures.
Draw blood and collect samples from patients and prepare specimens for laboratory analysis.
Post and oversee lab charges, and complete lab requisitions.
Complete quality controls on lab equipment.
Prepare, stock, clean and maintain equipment and rooms for patient visits.
Triage patients and respond to inquiries in person or by telephone.
Monitor lab and other patient care supplies and make request for supplies purchase to Supervisor when needs are present.
Maintain OSHA standards in lab and all patient care areas, including cleaning logs.
Maintain records of outside testing and ensure results are returned.
Maintain recall list and send out recall reminders.
Implement the orders of the medical care provider, including notifying patients of test results.
Educate patients and/or their families about their condition, medication, and/or self-care skills.
Screen for and perform refill requests per provider instructions.
Obtain preauthorization as required for surgeries, procedures, and medicines.
As needed, assist co-workers with answering the phone, registering patients, checking patients in and out, and billing.
Appropriately handles patient complaints.