Licensed Personal Lines Insurance Account Manager

Frederiksen & Frederiksen InsuranceDallas, TX
1d$55,000 - $75,000

About The Position

Frederiksen & Frederiksen is a 4th generation, family-owned independent insurance agency headquartered in Dallas, Texas. We are looking for an experienced and licensed Personal Lines Property & Casualty Account Manager to join our team. This role supports our middle-market and high-net-worth family clients by providing coverage guidance, risk management support, and exceptional day-to-day service. This is a client-facing service role with no cold calling and no new business sales requirements. We help whoever needs our help. In this position, you will help guide clients through renewals, policy changes, claims questions, billing issues, and general insurance advice. We provide the technology, tools, and training needed for you to support our clients effectively. Frederiksen & Frederiksen is a Dallas, Texas-based 4th generation independent insurance agency founded in 1949. We specialize in helping families and for- and non-profit business customers with their insurance and risk management needs. Our mission statement is: 1) Be Nice 2) Make the Correct Coverage Happen 3) Quickly We represent established, national insurance companies including Chubb, Travelers, Safeco, Nationwide, The Hartford, Kemper, Progressive, Philadelphia, Vault and more.

Requirements

  • Previous personal lines sales and service experience preferred
  • Hold an active property & casualty insurance license
  • Possess very proficient computer and Microsoft Office skills
  • Be a detailed, organized, thoughtful, friendly person

Responsibilities

  • Navigate our clients through the multiple insurance company options we can provide. This includes recommending appropriate coverages and limits, and assisting with billing questions.
  • Advocate for our clients with our underwriters to find the best terms our companies can provide.
  • Guide customers through the claims process, including working with the claims adjuster as needed

Benefits

  • 401(k) matching
  • Bonus based on performance
  • Health insurance
  • Paid time off
  • Training & development
  • Can earn the ability to work remote 1-2 days a week after the initial training period
  • On-the-job training
  • Employer-paid continuing education to achieve knowledge and industry designations
  • Monthly and quarterly team building activities with your awesome and (mostly) fun coworkers
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