Licensed Master Plumber

Benjamin Franklin Plumbing Ocean City•Delaware, OH

41d

About The Position

Are you a highly skilled, reliable, and customer-focused Licensed / Master Plumber looking for a rewarding career with one of the most respected names in home service? Join our successful Benjamin Franklin Plumbing franchise team! We are looking for experienced plumbers who are dedicated to ethical service, exceptional workmanship, and building lasting customer relationships. Job Summary The Licensed / Lead Plumber performs diagnostic, service, and installation of plumbing systems in residential and light commercial environments. This role requires technical expertise, excellent communication skills, and a commitment to upholding the high standards of the Benjamin Franklin Plumbing brand.

Requirements

Minimum of 5 years of verifiable plumbing experience in a residential service and maintenance operation (or as required for Master status).
Current Master Plumber License.
Knowledge of local and national plumbing codes.
Strong communication, customer service, and relationship-building skills.
Valid driver's license and a clean driving record.
Ability to pass a background check and drug screen.

Responsibilities

Perform residential and light commercial service calls, diagnosing and resolving plumbing issues in accordance with relevant codes.
Install, assemble, or repair pipes, fittings, fixtures, and drainage systems, ensuring all work meets plumbing code specifications.
Identify potential problems to prevent premature breakdowns and offer customers appropriate repair or replacement options.
Maintain accurate documentation of all service calls, time management, and parts used.
Ensure complete customer satisfaction and maintain a clean, stocked service vehicle.
Explain the value of and offer Club Memberships to clients.
Participate in all required company training classes.
Maintain a professional image at all times, adhering to company uniform and code of ethics standards.