License Technician - Photo ID Center - Part Time

GOODWILL KEYSTONE AREA•East Lampeter Township, PA

57d•Onsite

About The Position

The License Technician at the Photo ID Center is responsible for providing efficient, courteous customer service to all individuals entering the center. This role involves ensuring customers possess proper identification and documentation, and overseeing the daily operations of the work site. Key responsibilities include managing consumables, processing customers promptly and without discrimination, issuing finished products accurately, and meticulously recording all transactions. The technician is also tasked with maintaining the security of the Photo License Center premises, including photographic equipment and consumables, by managing the security system and securing materials. They must accurately process customers by verifying identification, operating camera equipment to produce quality photographic licenses or identification cards, and issuing the correct product. Additional duties include completing and preparing paperwork, following procedures for receiving and accounting for consumables, performing daily opening and closing tasks, maintaining the center's cleanliness and orderliness, conducting routine equipment maintenance, attending mandatory training, and adhering to call-off procedures. The position requires reporting to assigned sites within a 30-mile radius, promoting workplace safety, and communicating progress, problems, and concerns to the Photo License Center Manager or Assistant Photo License Center Manager.

Requirements

High School Diploma or GED equivalent.
Must attend all mandatory training sessions and meetings.
Must have a qualifying disability that meets the criteria for state or federal set aside contracts.

Responsibilities

Provides efficient, courteous customer service to all persons who enter the Photo ID Center.
Assures that customers have proper identification and documentation.
Responsible for the operations of the work site, including accountability of consumables, processing all customers courteously, promptly and without discrimination or prejudice for any reason, issuing a finished product to the correct customer, and recording the transaction as required.
Facilitates the security of the Photo License Center premises and photographic equipment and consumables by arming and disarming the security system at appropriate times and locking secure materials in the safe, security closet or workstation as required.
Shreds the camera card immediately upon the customer signing the License Control Audit Sheet.
Reports any inventory discrepancies to the Photo License Center Manager/Assistant Photo License Center Manager and Unique Source immediately.
Processes customers in a pleasant, professional, efficient and customer service oriented manner.
Accurately and courteously provides basic information related to driver licensing procedures and policies.
Wears prescribed uniform and name badge while working.
Carries out procedures to accurately process a customer by requesting and reviewing proper forms of identification, verifying information on identification documentation and determines validity of camera card.
Positions customers correctly for photograph, operates the camera equipment to create a photographic license or identification card assuring a quality product is delivered to the customer and issues the finished product to the correct customer.
Completes, reviews, and prepares paperwork for submission to the appropriate parties.
Follows established procedures for the receiving and accounting of consumables.
Performs the daily operations of the Photo License Center to include, but not be limited to: opening and closing the center as scheduled, reports by telephone any requested information such as opening time, maintains the cleanliness and orderliness of the center, operates the center in compliance with policies and procedures and reports downtime to the appropriate parties.
Performs specified routine maintenance tasks related to cleaning the equipment.
Attends all mandatory training seminars.
Follows all call-off procedures when unable to report to work and when finding a replacement.
Report to any site that you may be assigned or scheduled to work as needed within 30 miles.
Promotes an environment of workplace safety.
Assures that duties are performed in a safe manner and safety requirements are adhered to.
Communicates progress, problems, and concerns to the Photo License Center Manager/Assistant Photo License Center Manager.