License & Permitting Technician

City Of Augusta GA • Augusta, GA

52d

About The Position

Under direct supervision, performs a variety of basic technical and paraprofessional duties as well as general clerical duties in support of the services and activities of the Planning and Development Department. Utilizes established guidelines and explains permit processes and department procedures to building contractors, architects, engineers, builders, and the general public pertaining to Business License, Land development and improvement, permit requests, and related concerns. Serves as liaison between county staff and customers and assists the public in the application process for business license, building and planning, permits and other developmental processes. Assists in issuing permits for commercial and residential projects.

Requirements

• High School diploma or GED
• One year of experience in business license or building permit processing or related field.
• Proficiency in Microsoft Office Suite such as Word, Excel, PowerPoint and Outlook to coordinate daily work
• Detail-oriented
• Must have good telephone and people skills
• Strong analytical skills
• Excellent communication skills both written and oral
• Must possess and maintain ICC Permit Technician certification

Responsibilities

• Processes payments, Accepts and processes basic permit applications, plans, and supporting documents and assists higher level technical and professional staff with building, planning, permit processing; performs limited reviews of permit applications, plans, and supporting documents for completeness and compliance with legal standards and city requirements; routes information to professional staff; monitors permit counter work flow processes; issues completed permits following established guidelines.
• Processes various documents, files and scan important memos, letters, etc. Receives, reviews, and routes applications for compliance for business license and Building permits
• Calculates, reviews, receives, and processes payment for permit fees and issues receipts; posts payment information to departmental, fiscal, or other records according to standard procedures; handles and balances cash drawer to appropriate accounts and reconciles reports; establishes and maintains payment installment contracts
• Maintains a working knowledge of technical and specialized rules, regulations, policies, procedures, and activities in order to direct questions and inquiries related to such technical and specialized rules to the appropriate staff.
• Assists with training of Assistant License and Permitting Technicians. Assists management with specialized tasks during license renewal seasons. Monitors daily activities of Assistant License and Permitting Technicians.
• Answers telephones, fax or email documents. Operates standard office equipment, including job-related computer hardware and software applications, facsimile equipment, and multi-line telephones.
• Responds promptly to requests for records.
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees