Library Student Assistant 2
About The Position
ABOUT THE POSITION : Library Student Assistants, Level 2, work closely with staff at The Claremont Colleges in serving its users. They receive advanced training in a designated library department or unit, working independently, taking on special projects, organizing and supporting library events, and participating in assessment projects. Essential Functions: Opportunity to work in a specialized department in the library with more advanced training. Work on special projects as assigned, such as creating training materials, gathering data for assessment projects, developing new services, and organizing library events and workshops, etc. Work independently on tasks or at service points while library staff or Level 3 student workers are in the building. Provide a high level of customer service to all users, whether over the phone, in person, or processing requests. Read all communication from library staff and remain current on library policies and procedures. Arrive on time for scheduled shifts and pick up additional shifts as needed. Attend student worker program meetings/socials and additional training sessions as needed or required. Adhere to the strict confidentiality policies of the library. Record usage statistics and gather additional data as requested. Contribute to one-time and continuing data-gathering, analysis, and assessment projects. Perform other related duties as assigned. Qualification Requirements: Currently enrolled and attending one of The Claremont Colleges.
Requirements
- Currently enrolled and attending one of The Claremont Colleges.
- Strong interpersonal and communication skills (written and verbal).
- Strong customer service focus.
- Ability to establish and maintain cooperative working relationships.
- Ability to learn and perform new tasks quickly and effectively.
- Punctuality, dependability, and flexibility.
- Attention to detail.
- Ability to work independently and take initiative.
- Skilled in technology used by the library to share information and create training materials.
Nice To Haves
- Knowledge of techniques necessary to identify and meet the research and service needs of library patrons.
- Expertise with the online catalog, electronic resources, and technology used in the library.
- Familiarity with events, facilities, collections, services, and policies at The Claremont Colleges Library, The Claremont Colleges, and The Claremont Colleges Services.
Responsibilities
- Work on special projects as assigned, such as creating training materials, gathering data for assessment projects, developing new services, and organizing library events and workshops, etc.
- Work independently on tasks or at service points while library staff or Level 3 student workers are in the building.
- Provide a high level of customer service to all users, whether over the phone, in person, or processing requests.
- Read all communication from library staff and remain current on library policies and procedures.
- Arrive on time for scheduled shifts and pick up additional shifts as needed.
- Attend student worker program meetings/socials and additional training sessions as needed or required.
- Adhere to the strict confidentiality policies of the library.
- Record usage statistics and gather additional data as requested.
- Contribute to one-time and continuing data-gathering, analysis, and assessment projects.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
