Student-Library Assistant

Southern New Hampshire University•Manchester, NH

1d•$12 - $15•Onsite

About The Position

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. The opportunity Southern New Hampshire University is currently seeking Student Library Assistants for our Campus location to provide exceptional assistance to library users in person. Library Assistants serve as the first point of contact for users of the Shapiro Library floor, and are required to be familiar with library operations, maintain user confidentiality, and able to communicate effectively with supervisors, users, peers, and faculty. Assistants should also be highly detail oriented, and demonstrate a commitment to teamwork, as well as responsibility and flexibility regarding work schedules.

Requirements

Current enrollment in classes as part of a SNHU degree program
Must be enrolled in Summer or Fall courses
Be able to work hours below during the summer
Proficiency in English is required
Punctual, courteous, respectful and reports to work as scheduled
Strong interpersonal and communication skills
Please provide your class schedule along with a resume or a purpose statement detailing qualifications and interest in the role.

Nice To Haves

Prior customer service and/or office work experience is a plus
Basic computer troubleshooting skills
Team player

Responsibilities

Have working knowledge of Shapiro Library service points, as well as other units housed in the Wolak Library Learning Commons, and direct users as needed to appropriate resources within the WLLC
Have knowledge of the SNHU campus to direct users and guests to other campus locations
Seasonal displays and book displays
Circulate materials accurately and efficiently; students should have working knowledge of circulation policies and procedures
Demonstrate accuracy with shelving library items and shelf reading library collection; students should be familiar with the various library collections, fluent in the Library of Congress call number system, and possess strong attention to detail
Maintain confidentiality of user records
Assist Information Desk Supervisors with routine tasks
Assist in general maintenance of library facility—including, but not limited to, basic cleaning, pushing in chairs, and general tidying
Run errands between buildings as necessary
Other duties as assigned.
Assist Student Library Assistant Supervisors in staffing the Information Desk in the evenings and weekends