Library Specialist I-Night & Saturday Team Lead, Hollywood/Union Ave. Branch

Shreve Memorial Library • Shreveport, LA

2d • $19 • Onsite

About The Position

Under general supervision, this individual is responsible for a variety of public service duties in various phases of library operations. This position may include the exercising of judgment and discretion in performing library routines with technical advice available when needed and the determining of methods necessary to accomplish duties and objectives. This individual may exercise oversight of staff in lower classifications and is responsible for interpreting policies and providing public service. This job requires knowledge of library principles, practices and procedures. This individual performs related and other work as required.

Requirements

• High school diploma OR
• 60 semester hours of successful college course work OR two years of paid customer service work experience involving frequent contacts with the public
• Knowledge of current technology.
• Ability to learn and use integrated library systems, services, and resources and assist patrons with using library services and resources.
• Ability to follow written and oral instructions, library policies and procedures.
• Ability to plan and present programs to targeted audience.
• Ability to establish positive relationships with patrons and staff.
• Ability to create and maintain pleasant impressions of the library.

Nice To Haves

• Experience planning and/or presenting programs utilizing books, crafts and/or other activities, to appropriate audiences.
• Supervisory experience.
• Paid library work experience.

Responsibilities

• Branch management: Serves as Night & Saturday Team Lead. As a working team lead, coordinates, directs, and oversees all the work of a branch or department in the absence of the Branch Manager, Assistant Manager, or Department Head; will be crossed trained and assists in other departments; works at service desks; opens and/or closes the branch; conducts investigations and resolves patron inquiries and/or complaints; assists administrative supervisors with handling of these matters.
• Personnel: Assists with training and overseeing employees; maintains effective working relationship with all staff and is available for the staff to discuss all issues; schedules substitutes; covers for personnel shortages; recommends staffing needs and changes; keeps branch manager informed of staff/department issues; makes informed decisions based on policies listed in the Employee Handbook; keeps staff and supervisors informed on new policies and procedures.
• Public Services: Performs reference, readers’ advisory, youth services, circulation, outreach and/or special collection duties; assists patrons in the selection of materials and the use of other library equipment, services, and/or special collections; answers routine questions; takes interlibrary loan requests; assists patrons in the use of databases, digital resources, Internet usage, software applications and hardware configuration; conducts computer classes; plans and/or provides programming to various target audiences; conducts and attends community outreach programs; plans and/or participates in system-wide outreach activities for targeted audiences; promotes library services and fosters positive relationships with community organizations and/or schools; gives library tours; coordinates displays and promotional signage; answers telephone; charges, discharges and renews library materials; registers new borrowers; updates registration records; pulls and processes request materials; empties book drop; assists with filing & sorting; shelves library materials; straightens library materials on shelves; reads shelves for proper order; searches for lost library materials; processes incoming materials; assesses and collects fines for overdue materials and payment for lost materials from patrons; makes change for patrons; collects and records payment for miscellaneous transactions.
• Collection Development: Reads reviews and offers suggestions to Acquisitions staff for selection of branch-appropriate materials; weeds collection on an on-going basis.
• Finances: Counts Fines and Miscellaneous Receipts on a rotational basis and prepares money and reports to be sent to SML Financial Assistant.
• Reports: Assists in the preparation of reports and maintenance of records.
• Professional Development: Attends staff meetings; meets quarterly with supervisor for work review meetings; attends other meetings as necessary. This position requires travel to other locations for work, meetings and training.
• Other: Performs other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees