Library Services Associate-Teen, FT

Carnegie Library of Pittsburgh•Pittsburgh, PA

8d•$18

About The Position

Seeking a highly motivated and technology savvy individual to serve as a Library Services Associate-Teen for Carnegie Library of Pittsburgh –East Liberty. The Teen Library Assistant acts as a mentor and connects teens to resources and opportunities that reflect their interests, respond to their needs within diverse and changing communities, and empower them to be builders of their own future.

Requirements

Bachelor’s Degree required
The physical ability to bend, stoop, stand for long periods of time, push heavy book trucks, and lift heavy loads (25+ pounds)
Previous experience working with teens in an urban setting is required
Excellent interpersonal and communication skills, written and verbal
Ability to work independently and as part of a team to meet deadlines, manage assignments and responsibilities effectively in a busy urban library with a diverse public and staff
Outgoing, dynamic, and highly organized individual with a passion for working with teens and building relationships in the community
Commitment to providing high quality customer service in accordance with CLP’s Philosophy of Service
Ability to execute innovative library services to teens and families, especially in regard to equity, diversity, and inclusion
Understanding of the importance of family engagement and ability to apply best practices in family engagement
Ability to recognize current reading, viewing, and listening interests of teens
Knowledge of current technologies, electronic resources, and social media
Ability to implement media mentorship practices
PA State Criminal Background Check, PA Child Abuse History Clearance, FBI Fingerprint Criminal Records Check, and Mandated Reporter Training upon offer of employment

Nice To Haves

Previous experience presenting learning activities for teens ages 11-19 years strongly preferred
Bilingual or multilingual a plus

Responsibilities

Working closely with the Library Services Supervisor and other location staff to execute the vision of Teen Services at CLP-Hill District
Developing relationships with all teens in the community to fulfill their informational and recreational needs, which includes job readiness, readers’ advisory and more
Working with the location’s other youth-serving staff to facilitate youth-driven, project-based programs around Connected Learning models that are designed to increase teens’ literacy, technology, collaboration, and community building skills, with a focus on digital media, STEM, and emerging technologies
Welcoming customers and working to develop and build relationships with teens, caregivers and families within the Library and community
Helping to fulfill customers’ informational and recreational needs by providing quality reference and readers advisory using print and electronic resources
Providing high quality customer service to all customers in accordance with CLP’s Philosophy and Standards of Service
Participating in system-wide initiatives, programs, and services, and community outreach efforts, as directed by your manager. Supporting location-wide partnerships
Modeling best practices and encouraging all location staff to connect with and serve teens to ensure a continuum of service
Continuing to cultivate a timely and dynamic teen collection that is representative of the community’s needs under the guidance of the Coordinator of Children’s & Teen Collections and Library Services Manager
Managing the Teenspace, including space upkeep, equipment/supplies, behavior, and creating engaging displays; assisting with these tasks at the branch level, as needed
Overseeing the experiences of volunteers in service to teens and teen volunteers, as needed
Assisting with day-to-day operations of the location, which may include circulation, registration, and shelving
Engaging in continuing education opportunities to develop and maintain job skills
Maintaining cooperative working relationships with individuals and agencies serving teens and their families