Library Public Services Assistant

University of New MexicoAlbuquerque, NM
$14Onsite

About The Position

Job Summary: This is a part-time position for a reliable student providing customer service at the Health Sciences Library and Informatics Center (HSLIC) public service desk. Shifts include daytime (8am-5pm) Monday-Friday hours and Saturday (12pm-5pm). Job Duties: • Assisting students, faculty, staff and members of the public with resource access, reference, and general and directional questions in person, over the phone, and on live chat • Checking library materials in/out • Assisting with opening and closing the library • Helping users with printing and computers • Shelving returned items and shelf-reading the collection • Assisting users with 3D printing, virtual reality, and the Anatomage anatomy table • Participating in projects and other duties as assigned

Requirements

  • Must be registered for at least six (6) credit hours.
  • Must be in a degree granting college.

Nice To Haves

  • Work study award
  • Reliable; committed to being on time and fulfilling scheduled shifts and tasks. Well- developed time management skills
  • Working knowledge of technology, including troubleshooting of computers, printers, and scanners
  • Able to work the specific days and times needing to be staffed (able to fill gaps in desk coverage)
  • Customer service experience
  • Familiarity with a library and experience working in a library
  • Ability to perform on a team, communicate and support work colleagues

Responsibilities

  • Assisting students, faculty, staff and members of the public with resource access, reference, and general and directional questions in person, over the phone, and on live chat
  • Checking library materials in/out
  • Assisting with opening and closing the library
  • Helping users with printing and computers
  • Shelving returned items and shelf-reading the collection
  • Assisting users with 3D printing, virtual reality, and the Anatomage anatomy table
  • Participating in projects and other duties as assigned
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