Library Manager III

Sno-Isle Libraries • Oak Harbor, WA

3d

About The Position

The Library Manager III position is responsible for ensuring effective operations and services in one of Sno-Isle Libraries' largest libraries, which typically have an annual circulation of more than 500,000 items and an annual traffic of more than 250,000 visitors. This level of customer activity creates complexity requiring a high level of managerial expertise.
The Oak Harbor Library Manager is responsible for ensuring effective operations, programming, services, and outreach in the Oak Harbor community. The person selected for the position will be working with a highly functioning supervisory team and a supportive and effective staff team. Oak Harbor is a diverse community on the north end of Whidbey Island that is also home to a Navy base.
The library provides valued access to technology, learning, literacy, entertainment, and basic support services for the community. The community is a combination of military and non-military families, immigrants, veterans, retirees, and the many people who support businesses and industries on Whidbey Island.
This position will identify ways to best meet diverse customer needs through intentional partnership and collaboration with diverse and historically underrepresented communities. We are looking for someone who has proven experience in excellent team building, time management, and communication skills, as well as a commitment to providing exemplary customer service to the Oak Harbor community. The Library Manager is responsible for ensuring that the library space is welcoming, intentionally inclusive, and accessible to everyone.
We Value Lived Experience
Sno-Isle Libraries is committed to embedding equity into our organization. As we engage in equity work, it's important to have a good foundation to frame the work and then provide training opportunities to build skills and knowledge.
We value and embrace the unique experiences our staff members bring to the organization and recognize how their experiences improve the service we provide.

Requirements

• Thorough knowledge of established practices and procedures for library operation and administration.
• Knowledge of library resources, programs and services in a public library.
• Knowledge of advanced reference and bibliographic search methods and systems, collection management, fiscal administration, and community relations.
• Strong customer service and communication skills.
• Strong organization and attention to detail.
• Ability to uphold the principles of equity, diversity, and inclusion in the workplace and the community.
• Ability to work independently and to set priorities.
• Ability to communicate effectively with diverse audiences.
• Ability to work cooperatively and maintain effective interpersonal skills with the public and co-workers.
• Ability to handle and resolve disruptive behavior effectively.
• Ability to operate relevant computer systems including hardware and software, such as Microsoft Word, electronic databases, e-mail, and internet navigation in addition to other office equipment and security systems.
• Ability to provide a valid driver's license from the State of Washington required.
• Master's degree in library science from an accredited university is required.
• Five years related professional librarian experience required or equivalent combination of technical training and related experience.
• Two years of supervisory or management experience required.
• Provide a Washington State Librarian certificate within 60 days of hire.

Responsibilities

• Align behavior with the library's mission, values, and strategic focus in serving a diverse stakeholder community.
• Manage the assigned library to provide effective and efficient service to its customers. Included are such actions as: planning, developing and directing programs that serve the needs of the library's service areas and promote the mission and objectives of the Library District; directing the operation of the library's physical facilities and equipment, arranging for maintenance and repairs as required; directing effective information services for the Library District including developing methods of presenting reference materials.
• Provide effective direction to assigned library staff. This includes such actions as: interviewing, selecting and training staff; scheduling and assigning staff to tasks and services; coaching staff and arranging for or giving continuing training; applying Library District personnel policies and procedures to such matters as granting and scheduling leave, resolving grievances and discipline matters; and promoting and terminating staff members.
• Assure the fiscal soundness of the library's operation. This includes developing budgets for operations, staffing, training, equipment and short and long range capital acquisitions; negotiating and obtaining budget approval from local government officials; monitoring expenditures compared to budget and taking necessary corrective action; directing daily accounting for library cash transactions; reviewing and approving purchases.
• Perform effective community relations and library promotion activities to enhance the public stature and usefulness of the library to its communities. Included are presentations and business negotiations with local government officials as well as presentations to a wide variety of organizations in the public to promote the library and its programs.
• Address disruptive customer issues to include all behaviors which disrupt other customers or staff and take appropriate action.
• Perform effective library collection management to provide for a materials collection appropriate for the needs and interests of library's customers. Included are such actions as: researching customers interests; materials availability and collection content; implementing a collection maintenance plan.
• Act as Sno-Isle's contact with city staff; liaison to local library board and staff support for local Friends of the Library.
• Represent the library in the community as required.
• Provide support to Library Board Members as directed.
• Serve on various library committees as assigned.
• Coordinate library volunteers as needed.
• Prepare correspondence and reports.
• Train new staff as needed.
• Attend meetings, trainings, and workshops as assigned.
• Assist with special projects as required.
• Perform other duties as assigned.

Benefits

• All Sno-Isle Libraries employees are eligible for sick leave, vacation leave, paid holidays, dental coverage, an employee assistance program, and an employer-paid ORCA Passport card.
• Employees working 20 or more hours per week also receive additional benefits such as medical and vision coverage, retirement savings, life insurance, and flexible healthcare and daycare spending accounts.
• For more information about these benefits, visit our employment webpage at sno-isle.org/employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager