Library - Evening and Weekend Coordinator (Library Services Specialist II)

California State University System • San Diego, CA

62d

About The Position

The University Library User Services unit develops and provides services that connect SDSU Library users to library resources (collections, people, spaces, technology). User Services is the primary point of contact for library users. It strives to make the library user's experience positive and rewarding. The unit's functions are central to the SDSU Library's daily operations. As the library's primary point of contact, User Services aims to build users' library literacy by educating them on available resources, explaining library policy, connecting them to resources, answering questions, and resolving issues.User Services provides quality customer service through consistent staff presence, acknowledgement of users, use of standardized language for library terminology, and efficient problem resolution. Users can come to User Services for assistance at any part of the access and retrieval process of the SDSU collections, from borrowing material to locating mis-shelved books to acquiring material from other libraries. User Services oversees library spaces crucial to student learning, such as study spaces, quiet study areas, and study rooms. Because the unit keeps the buildings open, User Services personnel are the first responders to building issues and emergencies. User Services is comprised of the Associate Dean for Teaching, Learning, and Research Services, 1 faculty librarian, 9 library support staff, and student assistant support. We develop comprehensive services that contribute to student success, including information literacy instruction, student research engagement, providing access to affordable educational materials, ensuring accessibility across a range of abilities, and providing the technologies necessary for student retention and persistence. We strive to support the success of the whole student both in and out of the classroom by creating programming and spaces that support student wellness and promote lifelong learning. We collaborate with faculty to fulfill SDSU's teaching and research missions. We emphasize the importance of information literacy and provide faculty with the support structures necessary to advance their curricular and research agendas. For more information regarding the Library Department, click here.

Requirements

• These qualifications normally would be obtained through the completion of a high school education or equivalent certification plus two to three years of related library and/or clerical experience or an equivalent combination of experience and education.
• Experience in customer service.
• Knowledge of building safety and security.
• Familiarity with Library of Congress classification system.
• Experience working in an academic setting.

Nice To Haves

• Experience working in an academic library.
• Experience leading the work of others.
• Ability to search SDSU Library's online catalog to identify the availability and location of materials in our collections is preferred.
• Experience working at a library's circulation desk is preferred.

Benefits

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees