Library Director

City and County of Denver • Denver, CO

8d • Onsite

About The Position

The Denver Public Library (DPL) seeks 2 strategic and collaborative library leaders to ensure high-quality, equitable, responsive, and inclusive library services for the community. The Directors of Branch and Library Services will focus on delivery of excellent customer services, fostering a welcoming environment, cultivating collaboration, and utilizing the library’s service philosophy and strategic plan to co-create a vision that drives inter- and intra-divisional alignment and system-wide coordination of branch and operational services. These positions directly support the library’s strategic priorities by promoting a strong community where everyone thrives and where all are free to explore and connect through innovative library services.

Requirements

• Master’s Degree in Library Science from an American Library Association accredited institution.
• Five (5) years of experience at the type and level of functional or operational management, which must have included management of subordinate supervisors.

Nice To Haves

• Effective people and organizational change leader
• Experience building an equitable, diverse, and inclusive work environment
• Ability to deal with individuals sensitively, tactfully, diplomatically, and professionally
• Ability to manage simultaneous and multiple priorities, multi-tasking, and a dynamic work environment
• Data-processing and analytical skills to determine and distribute resources and services
• Excellent customer service, interpersonal, and relationship building skills
• Effective people and organizational change management skills

Responsibilities

• Directs work areas that provide popular and educational circulating books and audiovisual materials, educational and community programs, and collection development.
• Develops and maintains online resources and services, manages the Library’s network and library systems, and provides public access to computers and the internet.
• Develops annual and multi-year work plans and strategies to meet business needs.
• Develops and directs the implementation of goals, objectives, policies, procedures, and work standards to ensure success.
• Develops, tracks, and reports progress on the Library’s overall performance measures for customer satisfaction, community impact, operational enhancement, employee learning and growth, fiscal stewardship, and external partnerships.
• Communicates business and work area plans and goals to managers and/or supervisors to secure buy-in.
• Reviews, approves, and implements recommended changes to plans and leads the development of process and/or operational improvements.
• Prioritizes and allocates resources to achieve strategies.
• Utilizes resources to develop or expand services and/or operation.
• Ensures resources are utilized appropriately and do not exceed the established budget without approval.
• Creates and administers policies and integrates work group procedures across work areas for consistency.
• Resolves sensitive, controversial issues by making decisions that are inclusive of multiple perspectives.
• Represents the Library in meetings with elected and/or appointed officials and other stakeholders.
• Serves as the city representative with a variety of schools and public and community organizations.
• Fosters collaborative relationships to the benefit of the organization.
• Develops goals, documents performance, provides performance feedback and formally evaluates the work of the employee; provides reward and recognition for proper and efficient performance.
• Assists staff to achieve performance standards and identifies opportunities for continual improvement to performance standards.
• Resolves escalated employee, citizen, or community complaints including long-term resolutions in problem areas.
• Selects, trains, develops, and evaluates subordinate staff.
• Makes decisions on hiring, terminations, promotions, and disciplinary actions as required.
• Develops and monitors the budget and oversees financial well-being by analyzing cost effectiveness.
• Directs cost control activities.
• Performs other related duties as assigned.

Benefits

• Four (4) Medical Plans, Dental, Vision Insurance
• Pension Plan for Life (employee contributes 8.45%, employer matches at 17.95%) and 457 (b) Retirement Plan
• PTO (over 3 weeks in your first year), 4 paid wellness days, and 12 paid holidays
• CARE Bank, Family Leave Benefits
• Enhanced Work/Life Balance: Employee Assistance Program (6 counseling sessions per year, legal assistance, financial counseling, discounted recreation center passes), Employee Volunteer Program
• Learning and Development Opportunities; Courses and Career Development Resources
• EcoPass (unlimited free RTD bus/train rides)

What This Job Offers

• Job Type: Full-time
• Career Level: Director