Library Clerk II - Mamie George Library-Stafford

Fort Bend County

22h • Onsite

About The Position

The Library Clerk II serves as the primary point of contact for patrons entering the library or calling for assistance, directing them to other departments as needed. This role may involve handling challenging patron interactions or emergency situations. Key responsibilities include assisting with the training and supervision of part-time library clerks and acting as the In-Charge staff when the Clerk III is absent. The position involves extensive use of an integrated library system for charging and discharging materials, managing interlibrary loans, patron holds, and partnership library reserves. Daily tasks require proficiency with software applications, shelving classifications, internet, email, and spreadsheets, as well as utilizing Radio Frequency Identification (RFID) and converting collections on-the-fly. The clerk is responsible for inputting and maintaining patron data, issuing library cards, and adhering to the Patron Confidentiality Policy. Financial duties include assisting patrons with fines and lost material payments, handling cash, operating a cash register, processing credit cards, counting, reconciling, balancing accounts, and preparing daily deposits and monthly reports. The role also involves rerouting circulation materials, loading/unloading bins up to 25 lbs, pushing book trucks, searching shelves, shelving materials, and preparing items for the Hold Shelf. Additional duties include processing new periodicals, journals, and newspapers, maintaining collections, and weeding older or damaged materials. The clerk is expected to attend staff meetings, Staff Development Day, committee meetings, and training sessions. Other potential duties include ordering supplies, mending and cleaning materials, processing invoices, creating and changing records in the automated system, processing mail, and performing database maintenance. Participation in emergency management activities during a local state of disaster is also required.

Requirements

• High School Diploma/GED
• Two years job related experience
• Strong computer skills; proficient with Internet, email and Microsoft Office products
• Communication skills and the ability to work well with a diverse public and staff
• Ability to learn library software applications and shelving classifications
• Ability to interpret policy and problem-solve, and work with frequent interruptions
• Position requires evening and weekend hours

Nice To Haves

• Some college preferred

Responsibilities

• Serve as first point of service for patrons entering the building or calling the library for assistance, referring to other departments as necessary
• May encounter irate patrons or handle emergency situations
• Assist with training and supervision of part-time library clerks
• Serve as In-Charge staff in absence of Clerk III
• Charge/Discharge library materials using an integrated library system, including Interlibrary loans, patron holds and Partnership library reserves
• Routinely use software applications, shelving classifications, internet, email, spreadsheets to complete daily tasks
• Utilize Radio Frequency Identification (RFID), convert collections on-the-fly as necessary
• Input and maintain patron data in automated circulation system
• Maintain patron records
• Issue library cards
• Follow Patron Confidentiality Policy
• Assist patrons paying for overdue fines and/or lost materials-handles cash, cash register, credit cards and equipment
• Count, reconcile and balance accounts, prepare daily deposits and monthly reports
• Reroute circulation materials to other branches
• Routinely load/unload bins of library materials weighing up to 25 lbs
• Receive, sort and process new, existing and/or donated delivery items
• Routinely push loaded book trucks, search shelves for missing or requested items, shelve books and other library materials, prepare items for the Hold Shelf
• Receive/check-in new periodicals, journals and newspapers, process and maintain the collections
• Weed older or damaged materials
• Attend and participate in staff meetings, Staff Development Day, committee meetings and training sessions
• Order Supplies (may perform)
• Process, mend and clean books and/or AV items (may perform)
• Order and receive library materials/check invoices (may perform)
• Create records, change holdings using an automated system (may perform)
• Process mail for the library system (may perform)
• Perform database maintenance (may perform)
• Participate in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers

Benefits

• All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS)
• Full-time employees also enjoy a wide-range of great benefits

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees