Library Clerk I

City of AltoonaAltoona, IA
7d

About The Position

Under the general supervision of the library director, performs part-time professional library functions requiring specialized knowledge and expertise in all areas of public library services. (NOTE: Hours include workdays as well as rotating weekends.)

Requirements

  • High school diploma or G.E.D. equivalent
  • One (1) to three (3) years in similar position, including clerical skills, customer service experience, and performing in a highly visible position
  • Ability to take initiative and work efficiently.
  • Ability to work independently with intermittent direct supervision.
  • Excellent oral, written and interpersonal communication and listening skills including, but not limited to tact, diplomacy and professionalism when dealing with members of the public and staff.
  • Ability to understand and carry out oral and written instructions.
  • Problem-solving ability appropriate to the work activities.
  • Ability to proficiently use and troubleshoot computers.
  • Ability to concentrate in a diverse work setting.
  • Perform job functions adhering to safety guidelines and policies set for by the administration and/or supervisor.
  • Knowledge of office equipment, including telephone, photocopier, laser printers, personal reader devices (Kindle, Nook, etc.), etc.
  • Knowledge of and proficiency with personal computer and computer software and applications, including automated database searching skills.
  • Knowledge of internet search engines and familiarity with reliable web domains.
  • Ability to lift and carry up to twenty-five (25) pounds.
  • Ability to push and pull twenty-five (25) to fifty (50) pounds.
  • Long periods of walking and sitting.
  • Typically bends, stoops and crouches on a regular basis to perform duties.
  • Occupational exposure to blood or other potentially infectious materials.
  • Valid Iowa Driver’s license

Nice To Haves

  • Some post-secondary education

Responsibilities

  • Perform circulation functions, including checking materials in and out, filling patrons’ requests, and creating patron accounts.
  • Answer questions regarding library services and basic reference questions.
  • Answer questions regarding library technology and perform basic troubleshooting.
  • Resolve patron account issues, including handling money and making change.
  • Participate in trainings and meetings as directed.
  • Perform other duties as assigned.
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