Library Clerk I

City of Altoona • Altoona, IA

7d

About The Position

Under the general supervision of the library director, performs part-time professional library functions requiring specialized knowledge and expertise in all areas of public library services. (NOTE: Hours include workdays as well as rotating weekends.)

Requirements

• High school diploma or G.E.D. equivalent
• One (1) to three (3) years in similar position, including clerical skills, customer service experience, and performing in a highly visible position
• Ability to take initiative and work efficiently.
• Ability to work independently with intermittent direct supervision.
• Excellent oral, written and interpersonal communication and listening skills including, but not limited to tact, diplomacy and professionalism when dealing with members of the public and staff.
• Ability to understand and carry out oral and written instructions.
• Problem-solving ability appropriate to the work activities.
• Ability to proficiently use and troubleshoot computers.
• Ability to concentrate in a diverse work setting.
• Perform job functions adhering to safety guidelines and policies set for by the administration and/or supervisor.
• Knowledge of office equipment, including telephone, photocopier, laser printers, personal reader devices (Kindle, Nook, etc.), etc.
• Knowledge of and proficiency with personal computer and computer software and applications, including automated database searching skills.
• Knowledge of internet search engines and familiarity with reliable web domains.
• Ability to lift and carry up to twenty-five (25) pounds.
• Ability to push and pull twenty-five (25) to fifty (50) pounds.
• Long periods of walking and sitting.
• Typically bends, stoops and crouches on a regular basis to perform duties.
• Occupational exposure to blood or other potentially infectious materials.
• Valid Iowa Driver’s license

Nice To Haves

• Some post-secondary education

Responsibilities

• Perform circulation functions, including checking materials in and out, filling patrons’ requests, and creating patron accounts.
• Answer questions regarding library services and basic reference questions.
• Answer questions regarding library technology and perform basic troubleshooting.
• Resolve patron account issues, including handling money and making change.
• Participate in trainings and meetings as directed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED