Library Associate I Teen Services

Harford County Public Library•Havre de Grace, MD

41d•$19 - $25•Onsite

About The Position

Position Summary: The Library Associate I – Branch performs a variety of reference services within a branch in order to assist customers in using the library and its services to their fullest advantage. Assists customers with locating materials, information, using electronic resources and emerging technologies. Plans and provides library programming. Meets minimum public service hours as defined by Library Administration.

Requirements

Bachelor’s degree
Ability to attend Library Associate Training Program and to complete the program within 2 years after starting the program for Library associate I
One or more years of related experience
Computer experience including internet, use of computer databases and downloading digital materials to a personal device
Ability to work day, evening, and weekends hours
Working knowledge of library practices and procedures, including accurate use of current reference and search tools and the standard automated library system
Working knowledge of the principles and practices of reference and reader’s advisory services
Ability to operate relevant computer systems, including hardware and software, and office machines
Working knowledge of electronic resources, including the Internet and bibliographic utilities
Ability to train staff, volunteers, and other people as appropriate
Ability to develop and present programs
Ability to be adaptable, flexible and patient with customers and staff
Strong communication skills, both verbal and written
Strong customer service skills
Basic math skills

Responsibilities

Performs a variety of reference services within a branch to encourage customers to check out materials
Assists the public in the use of library resources, including computer catalogs, indexes, computerized search systems, and the Internet
Performs in-depth reference searches and performing readers’ advisory services
Plans, assembles, and arranges displays of materials to support popular topics
Conducts library tours and orientations
Provides information on library activities, facilities, rules, and services to customers
Provides library services to special populations and coordinating special programs such as summer reading, story times, or holiday programs
Prepares and compiles required reports and statistics
Maintains assigned collection(s)
Manages and coordinates activities associated with assigned population
May develop training tools and conduct staff training
May plan, direct, or carry out special projects involving library promotion and outreach activities
Serves on committees and participates in workshops, seminars, and training as requested
Represents Library at various outreach activities, as needed
Notifies Supervisor with suggested ways to improve the efficiency and effectiveness of personnel and procedures and system-wide goals and objectives
Learns new skills and technologies to retain proficiency in areas of expertise
Is dependable and punctual
Maintains a positive, friendly, and cooperative attitude and provides consistent customer service
Upholds all library policies and procedures as defined in Harford County Public Library’s Policies and Procedures Manual
Performs other duties as assigned