Library Aide

City of Aurora•Aurora, CO

4d•$15 - $19•Onsite

About The Position

Aurora Public Library is seeking energetic individuals to provide the highest level of customer service. The Library Aide will also be responsible for conducting basic library materials processing and handling duties. This is classified as a VHNE (Variable Hour Non-Benefited Employee), where the selected candidate will work less than 29 hours per week. This position does not provide medical benefits. This position earns sick leave in accordance with the Healthy Families and Workplace Act.

Requirements

High School diploma or GED.
At least 6 months customer service experience.
Customer service techniques
Routine software/computer systems including the internet
Email, word processing, spreadsheets, database input/use
Strong customer service skills.
Basic computer skills (Microsoft Office, email and internet navigation)
Skill in the use of personal computers and related software; windows-based programs, keyboarding skills, and internet navigation.
Able to work alone and be reliable in a self-supervised environment.
Ability to provide high quality customer service for customers and work effectively with fellow employees
Use general office equipment including computers
Perform basic mathematical calculations
Pay close attention to detail.

Nice To Haves

Library background a plus.

Responsibilities

Accurately and efficiently shelves library materials.
Provides friendly, efficient, and professional service to customers in-person, by telephone, and email.
Assists with materials check in, check out, and other basic materials processing through computerized systems.
Answers basic customer questions and provides basic computer usage support to customers.
Performs additional duties as assigned.

Benefits

Competitive total compensation package
Well-Funded General Employees Retirement Plan
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Rich benefits package with low employee costs
Generous paid-time-off program (Vacation, Sick and Personal leaves)
Retirement pension plan
Rewarding public sector work impacting a large and diverse community
Growing city and employee population
Expansive perk benefits such as free Recreation Center Membership, wellness programs, tuition assistance, career advancement, performance bonus programs, etc.
On-site fitness center and wellness programs
Remote work opportunities