Liaison, Billing & Coding Educational

The Wright Center Medical Group•Scranton, PA

16h

About The Position

The Billing & Coding Educational Liaison is responsible for the education and training of providers, residents, fellows & students rotating through the organization, and other necessary staff on coding requirements. This position works closely with the Manager Revenue Cycle, Billing Coding and Compliance, the coding team, management at each clinical location, and the Office of Clerkship. This position is a key role in supporting the organization’s compliance with federal, state and other guidelines including those related to the designation of a Federally Qualified Health Center (FQHC) and ensuring providers, residents, fellows, students, and other necessary staff are educated and well informed of coding requirements and relevant changes on a timely basis

Requirements

Bachelor or Associate degree in any Healthcare related field or equivalent experience
Excellent customer service skills required
Must possess team leadership skills and have a positive disposition
Knowledge of Microsoft Office software
Must be focused, self-directed, organized, and have demonstrated problem-solving abilities
Accurate and precise attention to detail
Excellent verbal and written communication skills
Able to work both independently and as part of a team

Responsibilities

Assist in the development, implementation and maintenance of billing and coding educational materials used in clinical provider and learner training, including the creation and ongoing maintenance of training protocol documents of the clinical workflow, including Medent usage
In conjunction with the Manager of Coding, Compliance and Education, responsible for the rollout of education to providers, learners and other necessary staff through direct engagement
Develop and implement standardized audit process to review sample charts and educate the providers/ learners based on findings
Participate collaboratively with billing team to introduce coding and documentation during annual orientation of new learners
Create an audit process to review the quality of the documentation and coding of providers / learners
Conduct ongoing quality audits to review documentation and delivery of care plans/goals
Member of the internal audit committee for CPT and documentation compliance
Ensure ongoing compliance for all providers / learners on coding selection, and documentation to minimize any payer and governmental audit risk
Educate providers / learners based on approved education schedule as well as feedback from billing team resulting from claims processing
Develop a rotation schedule and ensuring a physical presence throughout clinical venues to field onsite questions and aid with coding and documentation
Attend meetings such as weekly operations meetings, staff meetings, and others as required. Must have capacity to attend meetings during day/evening as needed within assigned areas
Educate and train medical scribes on coding and documentation compliance
Perform monthly chart audits of completed progress notes and orders and provide feedback to providers / learners. Communicate results including necessary information to billing team to appropriately reprocess claims for compliance and financial reporting
Assist other members of the team with projects as needed
Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations
Other duties as assigned by management