Liability Manager

Crest Insurance Group • Tempe, AZ

14d

About The Position

Want to work for one of the top Great Places to Work in Phoenix? Crest Insurance Group is hiring a Liability Manager.
Ready to step out of a high-volume caseload and into a more strategic role? We're looking for a Liability Manager with strong general liability adjusting experience to oversee claims, partner directly with carriers, and act as a liaison between the legal and risk management departments.
This is an excellent opportunity for a carrier or TPA adjuster looking to leverage their expertise in a more proactive, relationship-driven environment.

Requirements

• 3–5+ years of general liability claims adjusting experience (carrier or TPA preferred)
• Strong knowledge of coverage, investigation, reserving, and litigation management
• Experience handling moderate to complex liability claims
• Comfortable working with attorneys, brokers, and insurance partners
• Ability to analyze claims and influence outcomes-not just process them
• Advanced knowledge of State and Federal law pertaining to employment
• Ability to demonstrate confidentiality
• Excellent verbal and written communication
• Knowledge of MS Office Applications

Nice To Haves

• Industry designations (AIC, ARM, CPCU)

Responsibilities

• Manage and oversee general liability claims from first notice through resolution
• Partner with carriers, TPAs, and brokers to review reserves, strategy, and settlements
• Collaborate with defense counsel on litigated claims
• Lead monthly/quarterly claim reviews and drive improved outcomes
• Analyze loss trends and claim data to reduce exposure and cost
• Oversee workers' compensation claims and Return-to-Work program
• Support safety, OSHA compliance, and loss control initiatives
• Provide regular reporting and insights to leadership
• Maintain Safety Applications Manuals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees