Liability Claims Specialist

Creative Risk Solutions (Crs) • West Des Moines, IA

3d • Onsite

About The Position

We are looking to add a Liability Claims Specialist I to join our Creative Risk Solutions team in our West Des Moines office. At Creative Risk Solutions, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. Here's a little bit about us: Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies. In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

Requirements

• High school diploma; college degree preferred.
• 0-2 years of exposure in the liability claims field.
• Active state specific Life & Health/Property Casualty Insurance agent's license required or the ability to acquire license within three months of hire.
• An ideal candidate should have a fundamental understanding of general and auto liability coverages, along with knowledge of claims processing procedures.
• Must be able to handle confidential matters with discretion and exercise independent judgment.
• Proficiency in typing and using various software packages, including Maverick.
• An ideal candidate will have a strong grasp of claims principles, practices, and insurance coverage interpretation, contributing to workflows and adhering to compliance requirements.
• They will prioritize problem-solving, actively foster relationships, and collaborate to deliver impactful solutions and a world-class client experience.

Nice To Haves

• Prior agency involvement preferred.
• Technical designations encouraged, such as AIC and CPCU.

Responsibilities

• Articulate and assess coverage for commercial auto and commercial general liability claims.
• Adjudication of claims.
• Investigate bodily injury/liability claims and negotiate settlements when applicable, utilizing our “Best Practices for Claims.”
• Enter and maintain accurate loss information on a computer system during the claim process.
• Set and maintain accurate reserves within reserve authority.
• Negotiate and process interim and final settlements, within settlement authority.
• Research information for responding to questions and complaints posed by our insured's, claimants, agency partners and fronting carriers.

Benefits

• Paid Parental Leave and supportive New Parent Benefits
• Company paid continuing Education & Tuition Reimbursement
• 401k Profit Sharing
• Generous time off practices in addition to paid holidays
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you
• DE&I programs
• Consistent merit increase and promotion opportunities
• Discretionary bonus opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED