Liability Adjuster I

AssuranceAmericaTampa, FL
168d

About The Position

The Liability Adjuster I is responsible for the initial handling of claims involving straightforward coverage and liability issues. This role involves managing a caseload of non-complex claims and conducting thorough investigations to determine liability, assess damages, and identify any potential injury exposures. Leveraging a solid understanding of policy language, the adjuster will make informed coverage determinations under the guidance and support of a supervisor. Each day at AssuranceAmerica is different, but as a Liability Adjuster I you will:

Requirements

  • Excellent communication skills with demonstrative ease with both verbal and written formats.
  • Attention to detail and ability to multi-task.
  • A high degree of motivation and team orientation.
  • Direct, results driven, and dedicated to the success of the business and each other.
  • Minimum one year experience handling auto claims.

Nice To Haves

  • Bachelor’s degree or equivalent.
  • Non-standard experience.
  • Adjuster’s license in relevant state or the ability to obtain one quickly.
  • Bilingual (English-Spanish).

Responsibilities

  • Initial contact with insured and claimants to determine coverage and liability exposure.
  • Determine any injuries involved in the accident and develop the exposure, handling first call settlement injury claims and minor injury claims.
  • Control expenses and adhere to company reserving philosophy by maintaining proper reserves on all pending claims/potential exposures.
  • Meet and maintain general file handling goals and procedures as outlined by the company including maintaining a 1:1 closing ratio and status on diary reviews.
  • Properly utilize underwriting and policy systems and understand its features and functionality, as needed.
  • Attend any available seminars and classes applicable to this position and the skills required to meet the job duties and responsibilities.
  • Continually ask questions and have a desire to develop additional skills to better investigate and evaluate claims.
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