Liability Claims Adjuster

Porch Group-posted 5 days ago
$67,500 - $94,500/Yr
Full-time • Mid Level
Remote • Seattle, WA
501-1,000 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home. As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: Liability Claims Examiner Location: United States Workplace Type: Remote Homeowners of America is a provider of Personal Lines Insurance products. We’re always looking to add talented and passionate people to our team. We value the knowledge that comes from experienced individuals with diverse backgrounds and strengths that can contribute to the various departments within our company. Our shared values are no jerks, no egos, be ambitious, solve each problem, care deeply and together we win. Summary The Liability Claims Examiner is responsible for managing complex and litigated 3rd party claims arising under homeowners’ insurance policies. This role involves investigating losses, evaluating coverage, assessing liability exposures, and directing litigation strategies to achieve fair and timely resolution of claims. The examiner will work closely with insureds, claimants, field adjusters, defense counsel, experts, and internal stakeholders ensuring compliance with company guidelines and regulatory requirements while mitigating risk and controlling costs. Liability Claims Examiners are responsible for requesting payments, documenting files, and preparing and issuing claim payment letters or denial letters when appropriate.

  • Investigate and Evaluate Claims: Review policy language, coverage issues, and liability exposures.
  • Analyze incident reports, statements, expert opinions, and other evidence to determine liability and damages.
  • Handles claims from all types of policies, including homeowners, dwelling fire, tenant, condo, and renters.
  • Confers with legal counsel on claims involving coverage, legal, or complex matters
  • Effectively manage difficult or emotional customer situations
  • Litigation Management: Direct and oversee defense counsel in litigated matters, including strategy development, budgeting, and case progression.
  • Attend mediations, settlement conferences, and trials as needed.
  • Evaluate litigation reports and provide recommendations for resolution.
  • Negotiation and Settlement: Negotiate settlements within authority limits to achieve equitable outcomes.
  • Collaborate with legal counsel to resolve complex coverage and liability disputes.
  • Financial Oversight: Establish and adjust reserves based on claim developments and litigation exposure.
  • Monitor litigation costs and ensure adherence to budget guidelines.
  • Seeking out and utilizing top vendors that build quality, increase efficiency, and reduce cost
  • Communication and Documentation: Maintain accurate and detailed claim files, including litigation plans and correspondence.
  • Communicate effectively with insureds, claimants, attorneys, and internal teams.
  • Enters claims payments when applicable and maintains clean, concise, and accurate file documentation
  • Manages correspondence and communication with various parties involved in the claim
  • Draft and prepare letters and other correspondence related to the claim
  • Compliance and Best Practices: Ensure adherence to claims handling guidelines, regulatory requirements, and ethical standards.
  • Identify opportunities for process improvement and cost containment.
  • Take on assignments and duties as requested by the management team
  • Bachelor’s degree or equivalent experience
  • Minimum 5+ years of liability claims experience, with a strong focus on litigated 3rd party claims
  • Appropriate state adjuster license and continuing education credits
  • In-depth knowledge of homeowners liability and med pay coverage, policy language, and litigation processes
  • Strong negotiation, analytical, and decision-making skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple complex cases and meet deadlines in a fast-paced environment
  • Proficiency in claims management systems and Microsoft Office suite (Outlook, Word, Excel, PowerPoint)
  • Works with integrity and ethics
  • Exceptional customer service skills
  • Effectively manages difficult or emotional customer situations
  • Ability to read, write, and interpret routine correspondence, policies, and reports
  • Makes decisions and completes activities in a confident and timely manner
  • Follows Claims Handling Guidelines, policies and procedures
  • Maintains confidentiality
  • Works independently, with the ability to assess workload and plan accordingly to meet competing deadlines
  • Cultivates environment of teamwork and collaboration
  • Comprehensive and up-to-date knowledge of General Liability and P&C insurance, contractual policy language requirements and the implications of that language as it pertains to denial of claims
  • Demonstrated commitment to continuing education in the industry through licensing or designations applicable to property and liability insurance field is preferred.
  • Our benefits package will provide you with comprehensive coverage for your health, life, and financial wellbeing.
  • Our traditional healthcare benefits include three (3) Medical plan options, two (2) Dental plan options, and a Vision plan from which to choose.
  • Critical Illness, Hospital Indemnity and Accident plans are offered on a voluntary basis.
  • We offer pre-tax savings options including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options.
  • We provide company paid Basic Life and AD&D, Short and Long-Term Disability benefits.
  • We also offer Voluntary Life and AD&D plans.
  • Both traditional and Roth 401(k) plans are available with a discretionary employer match.
  • Headspace is part of our employer paid wellbeing program and provides employees and their families access to on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation.
  • Brio Health is another employer paid wellbeing tool that offers quarterly wellness challenges and prizes.
  • LifeBalance is a free resource to employees and their families for year-round discounts on things like gym memberships, travel, appliances, movies, pet insurance and more.
  • Our wellness programs include flexible paid vacation, company-paid holidays of typically nine per year, paid sick time, paid parental leave, identity theft program, travel assistance, and fitness and other discounts programs.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Claim Adjuster Resume Examples
•
Claim Adjuster Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service