Level II Systems Administrator

Hanley Foundation • West Palm Beach, FL

7d

About The Position

Hanley Foundation is a non-profit organization that aims to eliminate addiction through prevention, treatment, advocacy, and recovery support. We are seeking a skilled and motivated Level 2 Systems Administrator to join our internal IT team. This role is responsible for supporting, maintaining, and enhancing the organization’s IT infrastructure, with a focus on Windows, cloud, virtualization, networking, and security. The ideal candidate will help ensure system reliability, performance, and data integrity while supporting internal users and business operations.

Requirements

• 3–5+ years of experience in enterprise or internal IT systems administration.
• Strong proficiency with Windows Servers and Windows Desktop OS.
• Hands-on experience with virtualization technologies, cloud platforms, networking, and security.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication and documentation skills.
• Ability to work independently while collaborating effectively with internal teams.
• If in recovery, one (1) year of continuous sobriety is required.

Nice To Haves

• Familiarity with IT security best practices and compliance standards is preferred.
• Relevant certifications (A+, Microsoft, Azure) are a plus.

Responsibilities

• Administer and maintain Windows Server environments, including Active Directory and Group Policy.
• Solid PowerShell foundations.
• Maintain and optimize virtualized environments using Hyper-V.
• Support internal cloud infrastructure within O365 and Azure.
• Strong SharePoint and OneDrive skills.
• Implement and manage backup, disaster recovery, and security protocols.
• Provide basic and advanced troubleshooting and technical support for internal hardware, software, and infrastructure issues.
• VOIP maintenance, setup, and troubleshooting.
• Networking/Switch/Router experience.
• Provide IT Helpdesk for both onsite and remote staff.
• Implement and maintain infrastructure for internal deployments and system standardization.
• Monitor system performance, perform capacity planning, and manage system upgrades and patching.
• Create and maintain accurate technical documentation and internal IT procedures
• Attend staff meetings as scheduled and as needed.
• Report all alleged incidents of abuse or neglect following all state standards and accrediting bodies.
• Protect patient’s rights.
• Uphold Hanley Foundation Policies and Procedures.
• Maintain patient/potential patient confidentiality per Hanley Policy.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Life Insurance (employer-paid)
• Eligible for medical, dental, vision, disability, and life insurance on the first of the month following the hire date
• Paid Time Off
• Paid Holidays
• 401(k) & 401(k) Matching
• Health Savings Account and Flexible Spending Account

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed