Systems Administrator II

University of Central Florida • Orlando, FL

9h

About The Position

Facilities and Business Operations: The Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service. Please visit us at: https://fs.ucf.edu/ or Facebook and Instagram: UCF Facilities The Opportunity: UCF IT is seeking to hire a Systems Administrator II. This role is responsible for managing and securing endpoint systems, administering critical infrastructure services, and providing Tier 3 technical support. This position requires strong experience in endpoint management platforms, system hardening, vulnerability remediation, and automation.

Requirements

• Bachelor’s degree and 2 years of relevant experience; or High School Diploma (or equivalent) and 6 years of relevant work experience in lieu of degree; o r an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) .
• Position requires a valid Class E driver’s license.
• Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position, now or in the future.

Nice To Haves

• Advanced experience configuring and supporting Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM), and/or Jamf in enterprise environments.
• Strong understanding of Group Policy Objects (GPOs) and compliance enforcement through Intune/Jamf.
• Experience with automation and scripting for process improvement.
• Proven ability to maintain secure system configurations and enforce least-privilege principles using endpoint privilege management tools (e.g., BeyondTrust, CyberArk).
• Experience providing Tier 3 technical support experience.
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Industry certifications such as Microsoft Certified: Endpoint Administrator, CompTIA Security+, CISSP, or ITIL.

Responsibilities

• Configure and support Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM), and/or JAMF for device management.
• Maintain secure system configurations (GPOs, Intune, and/or Jamf), review and mitigate vulnerabilities, and ensure compliance with organizational and regulatory standards.
• Respond to and resolve complex technical issues escalated from lower tiers.
• Administer and maintain endpoint privilege management software to ensure least-privilege principles.
• Manage and maintain file servers, print servers, and license servers.
• Develop scripts and automated solutions to streamline system administration tasks and improve operational efficiency.
• Document processes and configurations; mentor junior staff as needed.

Benefits

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees