At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a Remote Initial Support Analyst, you'll play a critical role in providing Tier 1 analysis and support for zero client, thin client, thick client, desktop, laptop, and high-performance end-user computing services and peripheral devices. You'll work closely with our team to ensure seamless delivery of IT services, utilizing existing, Government-owned devices to the maximum extent practicable. Your day-to-day responsibilities will include managing the logistics of developing and deploying integrated solutions, ordering, operating, maintaining, and transporting assets. You will also provide basic print services for all identified devices, operate, install, configure, and maintain printer devices, and coordinate and track end-user and common device service handoffs. As a technical expert, you will exercise considerable latitude in determining objectives and approaches to assignments. By joining our team, you will have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customer's operations. Our company values innovation, teamwork, and customer satisfaction, and we are committed to providing a supportive and dynamic work environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage you to apply.