Letter of Credit Coordinator

Bank of AmericaScranton, PA
2dOnsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This role is responsible for transacting letters of credit for Business Banking and Commercial Banking clients. Key responsibilities include preparing and reviewing letter of credit documentation, and obtaining transaction information. Job expectations include collecting and managing client credit history and financial information in accordance with policies and procedures. Additional responsibilities include utilizing professional judgment in determining appropriate resolution of client needs.

Requirements

  • Minimum of 3 years of experience in Commercial Banking, with direct exposure to trade finance, letters of credit, or related commercial lending operations.
  • Demonstrated experience supporting Letters of Credit, including issuance, amendments, draws, renewals, or document examination, within a financial institution or commercial banking environment.
  • Strong working knowledge of commercial banking products and processes, including credit facilities, collateral documentation, and compliance requirements.
  • Experience reviewing and processing financial and legal documentation with a high degree of accuracy and attention to detail.
  • Ability to interpret and apply regulatory and policy requirements related to letters of credit (e.g., UCP 600, ISP98, internal bank policies).
  • Proficiency with banking systems and tools used in commercial operations (e.g., trade finance platforms, document management systems, Microsoft Office).
  • Strong written and verbal communication skills, with the ability to interact effectively with internal partners, clients, and external counterparties.
  • Ability to manage multiple priorities in a deadline‑driven environment, while maintaining quality and compliance standards.

Responsibilities

  • Resolves escalated client requests, leveraging resources across other functional areas
  • Consults independently and liaises with business partners to ensure customer requirements are fully met within specific timeframes
  • Exercises loan authority in concert with credit/risk management to extend appropriate financing solutions to customers for letter of credit transactions according to underwriting guidelines
  • Communicates crisply and candidly
  • Monitors the timeliness of the overall letter of credit fulfillment process to achieve client delight
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