Lending Business Systems Analyst

HSBC•Buffalo, NY

About The Position

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position. Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. The Lending Business Systems Analyst is accountable for the ongoing enhancement and maintenance of the Lending Point of Sale and Loan Origination Systems. Key responsibilities include eliciting and documenting user requirements, contributing to managed releases for system improvements, delivering on Strategic Initiative project objectives, and providing support for issue resolution. The role involves close collaboration with business subject matter experts and assists other teams within Mortgage Systems Administration.

Requirements

Business Analyst experience as well as knowledge of Lending Point of Sale and Loan Originations Systems
Bank, Lending business, Lending systems related experience or equivalent
Minimum of associate’s degree in business, management information systems, related field or equivalent experience
Proven communications, organizational, analytical, administrative, problem-solving, project management and interpersonal skills
Proficiency with personal computers as well as pertinent HSBC systems and software
Ability to meet project deadlines and objectives independently and within a team

Nice To Haves

Experience with C# and Visual Basic it's a plus

Responsibilities

Collect, evaluate, and document user requirements for applications across IWPB Lending and other business units
Advise on optimal solutions and provide guidance for systems change requests originating from business units
Act as a liaison between HSBC Technology Service, external vendors, and relevant stakeholders to ensure user requirements are accurately defined and effectively implemented
Design, review, and execute comprehensive testing scenarios and scripts to validate system functionality
Collaborate with business groups, Systems Administration, and HSBC Technology Serviceto identify, report and resolve system defects
Support business User Acceptance Testing (UAT), including planning, preparation, and execution activities as required
Coordinate project activities, manage deliverables, and track project status throughout development and post-implementation phases
Regularly monitor the effectiveness of systems during business-as-usual operations and facilitate coordination with other departments as necessary

Benefits

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow.
We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment.
You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives.
You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC.
We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

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