HomeStreet Position

Mechanics Bank • Walnut Creek, CA

29d • $27 - $35

About The Position

Mechanics Bank is currently searching for a Lending Advisor Associate to join our team in one of the following offices: Walnut Creek, CA; Roseville, CA; Irvine, CA; or Seattle, WA. The Lending Advisor Associate participates on a team to support the Sr. Lending Advisor(s) as assigned, to provide sales, administrative process, and relationship management support. Position will focus on client contact, gathering information and/or documentations and interacting with processing, underwriting and closing teams. Manages the loan pipeline and completion of loan files from application through closing to ensure timely loan milestones and loan contingencies as well as the improve client experience. Lending Advisor Associate will act as a central point of contact for internal business partners and clients, supporting Bank processes, products and services, and loan processes in order to deepen client relationships and ensure a positive total experience. This individual will learn and evolve their understanding and mastery of all opportunities to deepen relationships through cross- sell and knowledge of all lending products and partner capabilities. Building rapport with their Sr. Lending Advisor(s), cultivating relationships with clients, and establishing partner foundations will be essential to developing these opportunities.

Requirements

• High School or GED required. Associate's Degree preferred; 5+ years of experience may be considered in lieu of degree
• NMLS Required
• Proficient with: MS Office Suite applications systems; Encompass (LOS), and other mortgage lending-related systems
• Possess excellent human relations, communications and business writing skills.
• Ability to work effectively without direct supervision.
• Possess effective time management and organizational skills.
• Demonstrates teamwork in facilitating workflow. High level of cooperation with others and is responsive to the Bank's needs.
• Exemplary motivation, enthusiasm, professionalism and team skills.
• Demonstrates excellent customer service skills.
• Ability to cope with pressure resulting from meeting required deadlines, reporting requirements and training responsibilities.
• Exhibit high degree of professionalism and confidentiality in handling and having access to sensitive information.
• Ability to travel between bank and customer locations and/or commute for training purposes.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
• Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Responsibilities

• Provide support to the Sr. Lending Advisor Team, by providing assistance with complex transactions. Act as a first level support function for the Sr. Lending Advisor and sales team to assist and support with any and all inquiries.
• Responsible for assisting assigned Sr. Lending Advisors. Monitor and manage loan pipeline, track progress and ensure timely loan milestones and loan contingencies are met and supporting documents are collected. Work on loan conditions alongside with Sr. Lending Advisors.
• Assist Sr. Lending Advisors by providing input and guidance in case of workflow uncertainties, clarify processes and procedures as needed. Facilitate effective communication between sales and operations teams.
• Supports Sr. Lending Advisors and Sales team as necessary with customer contact to follow up on conditions, status on milestones, docs, funding's and closings.
• Coordinates processes and follows through to completion of other lending related products and services, such as deposit accounts, trusts, treasury products, etc., as directed by the Mortgage Leadership team. Work on special projects and deliverables as directed by the Mortgage leadership team such as strategic initiatives and operational improvements.

Benefits

• Medical, prescription, dental, and vision coverage for employees and their eligible family members
• Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
• Health Savings Account with employer contribution
• Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
• 401(k) and Roth 401(k) with company contribution
• 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
• Supplemental Health plans, Voluntary Legal and Identity Theft Services
• 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
• Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees