Legal Services Coordinator

Saddle Rock Legal Group • Draper, UT

13d • $20 - $20

About The Position

You'll spend your day as a Legal Services Coordinator connecting with clients; answering calls, listening to their stories, and collecting key details with empathy and precision. You'll review medical and insurance documentation, ensure all records remain HIPAA-compliant, and guide clients through the claims process with clarity and patience. Your work directly impacts positive outcomes for our law firm's clients facing difficult circumstances. Saddle Rock Legal Group is an Arizona-based ABS law firm that specializes in helping victims seek and attain justice for injuries arising from corporate wrongdoing, negligence, and other disasters. Through high-quality digital media and advertising, we educate people about their rights and connect them with experienced litigators who can help them pursue the compensation they deserve. We make strategic use of new and emerging technologies to broaden the availability of quality legal services to clients seeking justice. Our caring culture is rooted in integrity, innovation, and a strong commitment to the highest ethical standards. We value diversity of thought, an entrepreneurial mindset and ownership of outcomes. Saddle Rock Legal Group is committed to nurturing a supportive workplace environment in which every employee can grow professionally, collaborate with talented colleagues, and make a meaningful difference in the lives of the clients we serve. Liking what you're hearing? All that you need is: 3+ years in medical, pharmaceutical sales, or healthcare insurance

Requirements

• 3+ years in medical, pharmaceutical sales, or healthcare insurance
• Knowledge of medical terminology, billing codes, and healthcare documentation
• Experience with medical records, insurance claims, and client advocacy
• Ability to manage a high call volume with professionalism and attention to detail
• Experience maintaining HIPAA compliance and handling sensitive information
• Strong verbal and written communication skills
• Spanish bilingual skills preferred (including translation of intake scripts/materials)

Nice To Haves

• Associate or bachelor's in nursing, healthcare administration, health sciences, or related field
• Experience with personal injury claims, workers' compensation, or mass tort cases

Responsibilities

• Connecting with clients
• Answering calls
• Listening to their stories
• Collecting key details with empathy and precision
• Reviewing medical and insurance documentation
• Ensuring all records remain HIPAA-compliant
• Guiding clients through the claims process with clarity and patience

Benefits

• Health, dental, and vision insurance
• Short- and long-term disability coverage
• Life insurance
• 401(k) with company match
• Paid time off and paid holidays
• Health savings account (HSA)
• A culture where your voice matters, your work is valued, and your growth is supported

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree