Legal Receptionist

Wanta Thome • Minneapolis, MN

10d

About The Position

We are seeking a warm, personable, and professional receptionist to join our team full-time. This role is much more than answering phones—you are the face and voice of Wanta Thome. We’re looking for someone who naturally enjoys helping others and understands that creating a great client experience and office environment begins with them.

Requirements

• Minimum 1 year of experience in a front desk or reception role
• Strong interpersonal and communication skills
• A natural, outgoing demeanor with a client-first mindset
• Comfortable spending a significant portion of the day on the phone; must enjoy engaging in conversation, offering clear direction, and receiving guidance with professionalism
• A genuine desire to create exceptional experiences for others; derives satisfaction from positively impacting the moods and outcomes of those they interact with
• Meticulous attention to detail and a commitment to doing things the right way—not the fastest way
• Ability to manage multiple tasks and priorities in a professional and calm manner

Nice To Haves

• Familiarity with CRM systems is a plus (training available for the right candidate)

Responsibilities

• Greet all visitors with warmth and professionalism
• Answer the main phone line within one ring and direct calls accordingly
• Input and update client information accurately into our CRM software
• Identify caller needs and route them appropriately based on their stage in the client journey
• Maintain a clean, organized, and welcoming office at all times
• Support the team with general administrative tasks as needed
• Actively contribute to improving client satisfaction and office hospitality standards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed