Legal Receptionist & Switchboard

Ricoh Careers•Charleston, SC

1d•Onsite

About The Position

Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the Legal environment. Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value added services.

Requirements

High school diploma required
Two years of related business experience preferred, strong preference for Admin experience particularly in a law firm/legal environment
MS Office Suite experience, specifically Word, Excel and Power Point
Excellent customer service skills and detail oriented
Ability to handle multiple tasks simultaneously
Demonstrated organizational and communications skills
Proactive attitude

Nice To Haves

Associate Degree or Bachelor's degree preferred

Responsibilities

Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach
Schedules meeting rooms, insuring that each conference room has the necessary supplies, beverages, video conferencing etc. prior to the clients meeting times
Answers all incoming telephone calls made to the firm, by following firm/Ricoh phone etiquette expectations and ensuring communication at a professional level.
Engages in company and community service events or firm initiatives, philanthropies
Performs light clerical/admin asst duties:
Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required.
Prepares documents, maintains files and calendars, schedules appointments and meetings as required.
Prepares legal documents and correspondence from draft or dictated text as required.
Manages calendars and assists in meeting deadlines as required
Provides light housekeeping duties, maintaining an organized work space
Provides "value added" services as approved by Site Manager/Supervisor
Builds professional relationships with clients as well as employees within the firm
Educates themselves on the firm culture, the key people, the roles of those key people and assimilates themselves into the culture
Understands firm culture and expectations in regards to greeting clients and other visitors to the firm
Maintain proper visitor and guest security procedures as laid out by Ricoh and the firm
Monitors whereabouts of attorney's and staff in order to appropriately handle telephone calls, visitors and / or questions
Serve as firm concierge in regards to guests, clients and staff, familiarizing themselves with the area, restaurants, coffee houses etc.
Maintain professional appearance and cleanliness of firm lobby
Orders supplies when necessary, organize supply room, supply closets etc.
Performs light hospitality when necessary, coffee, water, order food, drinks
Performs other duties as assigned.