Legal Order Processor

Wells Fargo & CompanyWest Des Moines, IA
3dHybrid

About The Position

Legal Order Processor Why Wells Fargo Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About the job: Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at www.wellsfargojobs.com Wells Fargo is seeking a Legal Operations Processor as part of Consumer and Small Business Banking Operation In this role, you will: Support various operational tasks relating to subpoenas, levies and other legal documents representing Wells Fargo Seek ways to improve customer service experience and determine proper course of action based on customer needs Perform moderately complex administrative, operational and customer support tasks Negotiate with external customers to assure resolutions and deadlines are met Provide training to less experienced Operational Legal Specialists Receive direction from supervisor and escalate non-routine questions Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement

Requirements

  • 2+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

  • 2+ years of experience Legal order processing (writs, levies, liens)
  • Ability to read and interpret legal documents
  • Ability to identify potential operational issues and legal risks
  • Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
  • Ability to achieve high production and quality standards

Responsibilities

  • Support various operational tasks relating to subpoenas, levies and other legal documents representing Wells Fargo
  • Seek ways to improve customer service experience and determine proper course of action based on customer needs
  • Perform moderately complex administrative, operational and customer support tasks
  • Negotiate with external customers to assure resolutions and deadlines are met
  • Provide training to less experienced Operational Legal Specialists
  • Receive direction from supervisor and escalate non-routine questions
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement
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