Legal Operations Specialist

Lyra Health

1d • $76,000 - $104,500

About The Position

As a key member of Lyra’s legal team, you will be instrumental in supporting the department's expanding operations and furthering Lyra’s mission to provide mental health solutions to employers nationwide.
You will be responsible for supporting scalable processes that enhance the efficiency and operational excellence of the legal team. A core aspect of this role involves optimizing and managing legal technology systems. This includes leveraging and maximizing the capabilities of Contract Lifecycle Management (CLM) tool, Ironclad, as well Salesforce, ServiceNow, Coupa and other management systems.
The successful candidate will be a highly organized, detail-oriented, and results-driven professional with a minimum of five years of experience working with CLM tools and legal technology systems. You must be proactive, customer service-oriented, and capable of operating autonomously with limited day-to-day oversight. This role requires the ability to adapt to shifting priorities, business drivers, and organizational needs, thriving in a fast-paced and dynamic environment while executing effectively and collaborating proactively with various cross-functional teams.

Requirements

• Bachelor's Degree required.
• 5+ years of relevant experience in a field like project management, sales, or business operations.
• Demonstrated experience with legal management tools such as Contracts Lifecycle Management (CLM), supplier/procurement software, and CRM systems (specific experience with Ironclad, ServiceNow, Brightflag, Coupa, and Salesforce is preferred).
• Ability to quickly learn, design, and manage the ongoing maintenance of new software and technology. Must be comfortable enough with technology to effectively communicate and support users.
• A detail-oriented, organized problem solver capable of taking initiative to drive strategic and tactical objectives. Must be able to manage competing priorities, seamlessly shift between tasks/projects, and ensure projects are completed.
• Possesses an entrepreneurial, ownership mentality to thrive in a fast-paced and dynamic environment. Must be a supportive team player who operates autonomously, brings a positive attitude, and demonstrates exceptional customer service, listening, and collaboration skills when navigating sensitive issues and engaging multiple partners.

Nice To Haves

• Preference for experience in a law firm or in-house legal department (e.g., legal operations, contracts administration, paralegal), with a background in the healthcare sector being a plus.

Responsibilities

• Manage the operational maintenance of contract-related workflows, including the repository, templates, and performance metrics.
• Coordinate and meticulously manage the coordination, tracking, assignment, and execution (signatures) of contracts.
• Archive and maintain contract metadata to ensure full compliance.
• Provide direct support to various practice areas within the Legal team.
• Assist in resolving both internal and external department requests.
• Develop and generate essential department dashboards and reports on performance, productivity, and key metrics.
• Provide comprehensive project management support for various initiatives.
• Handle the distribution of departmental mail.
• Identify opportunities to enhance and streamline existing legal processes.
• Stay current with the latest legal operations industry trends and technology advancements.
• Build and maintain strong, collaborative relationships with cross-functional business stakeholders at all levels of the company.
• Provide support to users on legal tools and processes.

Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
• Lyra for Lyrians; coaching and therapy services
• Equity in the company through discretionary restricted stock units
• Competitive time off with pay policies including vacation, sick days, and company holidays
• Paid parental leave
• 401K retirement benefits
• Monthly tech allowance
• We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level