Legal Operations Manager

Jobgether

8h

About The Position

This role offers an exciting opportunity for an experienced legal operations professional to lead and optimize the operational backbone of a high-performing Legal function. You will drive the adoption of systems, processes, and AI-enabled tools to streamline workflows, enhance team performance, and scale operations across multiple practice areas including GTM, G&A, and R&D. The position requires a strategic and hands-on approach, balancing people management with operational execution, process improvement, and technology implementation. You will collaborate cross-functionally to ensure legal operations run efficiently, while using data and insights to drive continuous improvement. This is a dynamic environment where innovation, operational excellence, and AI-driven problem solving are highly valued.

Requirements

• 8–10+ years of experience in Legal Operations or related operational roles within high-growth SaaS or technology environments.
• 4+ years of experience managing teams, including coaching and development of staff.
• Proven ability to partner with legal leadership and cross-functional stakeholders to drive operational adoption and alignment.
• Hands-on experience with automation tools (e.g., Glean, Zapier, Workato) and ticketing platforms (e.g., ServiceNow, JIRA).
• Experience architecting or managing CLM platforms and designing contracting or procurement workflows.
• Knowledge of billing/matter management, legal vendor onboarding, and compliance systems.
• Strong program and project management skills, with operational analytics capabilities.
• Excellent communication, business-partner mindset, and ability to thrive in fast-paced, high-growth environments.
• Willingness and enthusiasm to leverage enterprise AI tools to automate and improve legal workflows.
• Track record of delivering scalable, impactful solutions for legal teams with measurable outcomes.

Responsibilities

• Manage, mentor, and develop the Legal Operations team, providing coaching, career growth support, and setting clear performance goals.
• Own and execute the Legal Operations roadmap, including workflow modernization, automation, AI tool implementation, and resource planning.
• Partner with legal leadership and cross-functional teams to enhance contracting workflows, audit readiness, and process efficiency.
• Operationalize workflows across practice areas, identifying gaps, implementing scalable systems, and documenting procedures to improve consistency and velocity.
• Lead evaluation, implementation, and management of legal technology systems, including CLM platforms, ticketing systems, and vendor management solutions.
• Oversee outside counsel billing and legal vendor management, ensuring accuracy, compliance, and cost-effectiveness.
• Establish and maintain KPI and data frameworks to analyze performance, provide actionable insights, and drive continuous improvement.

Benefits

• Competitive base salary: $159,900 – $188,100 USD
• Eligibility for bonuses and restricted stock units (RSUs)
• Comprehensive health benefits including medical, dental, and vision
• Paid time off and flexible work arrangements
• Professional development opportunities
• Collaborative, high-performance team environment
• Opportunities to work with innovative AI-driven legal tools and processes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees