Legal Operations Lead, CLM & Technology

Figma • San Francisco, NY

3d • Remote

About The Position

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Legal Operations professional who is passionate about using technology to tackle operational problems. In this role, you will own and administer our legal tech tools while also leading initiatives that use technology to streamline how the legal team works. You will spot gaps before others see them, create scalable solutions, and partner with teams across Figma to drive cross-functional alignment and build a more efficient contracting motion. As Figma grows, our legal systems and operational processes become increasingly critical to our success, and you will be at the center of crafting that future. This is a full time role that can be held from one of our US hubs or remotely in the United States.

Requirements

• 5+ years of experience in legal operations or legal technology management in a high-growth environment, with strong project management and cross-functional leadership skills.
• Hands-on expertise with Ironclad administration (workflow configuration, templates, troubleshooting) and experience implementing AI or automation tools in legal workflows.
• Clear, empathetic communicator with the ability to simplify complexity, influence stakeholders, guide teams through change, and build strong, credible partnerships across the organization.
• Ability to translate operational problems into structured, scalable solutions through technology, process design, and systems thinking.
• A data-informed approach to diagnosing issues, setting priorities, and measuring impact.

Nice To Haves

• Experience in a fast-scaling SaaS environment.
• Familiarity with commercial, privacy, product counseling, corporate governance, or other specialized legal workflows.

Responsibilities

• Maintain and optimize the legal team’s tooling ecosystem, with a focus on managing our CLM (Ironclad) and AI-tools (like Ivo and Luminance).
• Serve as the primary administrator for Ironclad, managing workflow configuration, template management, and integrations (including Salesforce).
• Identify operational inefficiencies and implement scalable, technology-driven solutions that support Figma’s business growth.
• Design streamlined, technology-enabled legal processes and build systems for tracking and displaying key performance metrics.
• Partner with legal leadership and cross-functional teams (e.g., Sales Ops, Biz Systems) on scalable systems design, while supporting broader project management and administrative needs.

Benefits

• Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.
• Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees