About The Position

The Legal Operations Analyst supports the management of law firm relationships, rate programs, and invoice accuracy across the legal department. This role focuses on analytical reporting, issue resolution, and operational support for rate negotiations, contributing to effective cost management and process improvement within legal vendor operations.

Requirements

  • 3–5 years of experience in legal operations, finance, vendor management, or a related field
  • Strong attention to detail with the ability to manage and analyze complex data setsaccurately
  • Demonstrated analytical skills; advanced Excel proficiency required
  • Professional presence with the ability to communicate clearly and effectively across functionsand with external stakeholders
  • Proven problem-solving mindset with a focus on process optimization and operationalexcellence

Nice To Haves

  • Familiarity with law firm billing structures, rate negotiations, or legal spend management
  • Experience working in a corporate legal department or with legal vendors
  • Ability to balance multiple priorities in a deadline-driven environment
  • Experience with Tableau or other BI/data visualization tools is a plus but not required

Responsibilities

  • Investigate and resolve escalated invoice and timekeeper discrepancies in collaboration withbilling and invoice management teams
  • Prepare spend reports and conduct rate comparison analyses for low-to-medium spend lawfirms
  • Monitor, track, and report on the impact of the overall law firm rate program, identifyingtrends and opportunities for improvement
  • Support senior team members during rate negotiations with higher-value law firmrelationships by providing analytical insights and documentation
  • Finalize, document, and maintain rate agreements and amendments in accordance withcompany policies
  • Contribute to continuous improvement initiatives by identifying process gaps andrecommending operational efficiencies
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