Legal Director

New Frontier Immigration Law•Phoenix, AZ

2d•$165,000 - $180,000

About The Position

At New Frontier Immigration Law, we don't just practice law. We fight for freedom, keep families together, and change lives, including our own. We're on a mission to impact 1 million immigrants across the U.S. This isn't just a workplace. It's a movement. We don't hire employees, we recruit people with empathy, grit, and purpose. People who turn "impossible" into "done." If you want to use your legal expertise and leadership skills to ensure every client receives exceptional legal representation and justice, you belong here. We're seeking a Legal Director to serve as the firm's senior authority on legal quality, supervision, and professional responsibility. This is a legal leadership position that ensures discipline, consistency, and legal excellence at scale. Our clients trust us with their safety, their families, and their futures, and we take that responsibility seriously. You will own legal standards across the firm, from intake strategy at sign-up through case completion, ensuring that legal work is consistent, defensible, supervised correctly, and aligned with ethical obligations. We are looking for an experienced legal leader who has already run teams inside a law firm environment and can step into ownership immediately.

Requirements

Active U.S. law license in good standing
At least 3 years of experience managing a law firm or entire legal department
Significant immigration law experience across Removal Defense, Humanitarian (T Visa, U Visa, VAWA), Family-based, Employment-based, and/or Consular matters
Demonstrated experience supervising attorneys in a law firm environment and implementing strategic change
Direct experience handling bar complaints or professional responsibility compliance
Experience operating within high-volume legal settings
Process-oriented, systems-minded, and decisive
Comfortable integrating with operations without compromising ethics

Nice To Haves

Six Sigma or other operations certifications a plus
Business immigration exposure
Spanish/English bilingual strongly preferred
Experience designing intake quality systems

Responsibilities

Legal Supervision & Authority
Supervise 10+ attorneys across multiple immigration practice areas
Establish and enforce firm-wide legal quality standards
Standardize templates, argument structures, and review protocols
Define supervision requirements and escalation thresholds
Intervene when case strategy requires correction
Conduct structured legal performance and quality reviews
Ethics & Risk Governance
Serve as lead authority on bar complaints and professional responsibility matters
Design preventive supervision systems that reduce exposure
Audit case documentation for compliance and defensibility
Create documentation standards that withstand scrutiny
Establish red-flag triggers for elevated review
RFE Pattern Analysis & Proactive Strategy
Track and analyze RFE trends across case types
Identify systemic drafting or evidentiary weaknesses
Develop preemptive strategy updates and playbooks
Lead structured legal review sessions
Partner with Legal Operations to implement system improvements
Intake Strategy Oversight
Supervise the legal integrity of the intake process to ensure cases are signed with the correct legal strategy, expectations, and risk assessment
Define intake standards and required case information
Review and audit escalated intake cases for strategy or information gaps
Correct patterns that lead to downstream legal or client issues
Legal Performance Ownership
Define legal performance standards in partnership with Operations and own enforcement within the legal team
Set legal performance expectations for attorneys and paralegals
Conduct performance reviews, manage underperformance, and make promotion, correction, and exit recommendations for legal roles
Senior Client Escalation
Conduct high-level conversations with concerned or dissatisfied clients when legal authority is required
Provide clear, disciplined explanations of strategy and risk
Own the legal decision layer of refund eligibility, including reviewing disputed or high-risk cases and ensuring consistency and documentation
Make principled decisions regarding case posture and resolution in collaboration with leadership