LEGAL DEPARTMENT SECRETARY

Arizona Department of Administration•Phoenix, AZ

1d•Hybrid

About The Position

The Registrar of Contractors (ROC) Legal Department manages approximately 1200 legal actions annually across Arizona. This dynamic unit handles cases for the Office of Administrative Hearings, conducts felony background checks for license applicants, processes requests for payouts from the Recovery Fund, and offers legal guidance to all ROC departments. The work within the Legal Department is diverse, engaging, and crucial to the agency's mission. This critical position is an integral part of the legal team and is an entry-level role with opportunities for promotion throughout the agency. All interested applicants are encouraged to apply.

Requirements

Good work ethic and organizational skills
Friendly and approachable disposition
Dependable
Detail-oriented with a high degree of accuracy
Ability to respond to demanding customers with a calm and professional demeanor
Able to work independently and on team assignments
Comfortable interacting with customers by phone, email, and in person
Capability to understand Arizona statutes
Good grammar and spelling skills
Knowledgeable with computers and office programs
Willing to help out team-members or do new tasks not previously assigned
Self-monitors work to avoid mistakes and uses mistakes as an opportunity to learn
Ability to stay on top of process-procedure changes and implement them into their work product
Enjoys a sense of satisfaction in helping customers navigate the legal process
Candidates for this position will be required to submit to a criminal history investigation.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Responsibilities

Significant time responding to customer service inquiries over the phone, in person, and by email.
Prepare and issue correspondence and notices.
Prepare files for inter-agency electronic transmission.
Data-entry, calendaring, filing, scanning and other office/clerical duties.
Assist with projects assigned by the Legal Department Management.