Legal & Compliance Manager

ClearStar, Inc.

1d • Remote

About The Position

ClearStar's Legal & Compliance Manager owns the daily execution and continuous improvement of the company's compliance program. This is a senior individual contributor role: the in-house subject matter expert who keeps ClearStar's consumer reporting operations compliant, audit-ready, and optimized to support our customers' confidence in ClearStar. The right candidate brings deep CRA fluency, exercises sound legal judgment independently, and functions as a trusted partner to both legal leadership and the business.

Requirements

• Bachelor's degree in Legal Studies, Business Administration, Criminal Justice, or a related field
• 5+ years of compliance experience at a Consumer Reporting Agency (CRA)
• Deep working knowledge of the federal FCRA and relevant state consumer reporting laws
• Experience supporting PBSA accreditation, including audit preparation or ongoing maintenance
• Proven ability to independently manage compliance processes with minimal supervision
• Strong judgment on when matters require attorney escalation versus independent resolution
• Excellent written communication skills with the ability to translate regulatory requirements into clear operational guidance
• A dedicated home office space that is noise- and distraction-free with access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day task.

Responsibilities

• Own end-to-end compliance operations: consumer disputes, full file disclosure requests, data subject privacy requests, FCRA adverse action workflows, and escalations from Sales, Support, and Operations
• Establish and manage SLAs for compliance workflows, tracking performance and driving consistent execution
• Monitor federal and state regulatory developments (FCRA, state CRA laws, ban the box, privacy frameworks) and translate changes into internal guidance, operational updates, and client communications
• Maintain ClearStar's compliance policy and procedure library, ensuring documentation is current and operationally implemented
• Own the client credentialing function, executing daily tasks while maintaining consistent turnaround standards
• Support PBSA accreditation through audit preparation, documentation management, and gap remediation
• Identify compliance risks and implement mitigation controls in coordination with the Associate General Counsel
• Serve as the primary compliance resource for client-facing teams on credentialing requirements, adverse action obligations, and permissible purpose determinations
• Develop and deliver employee compliance training and maintain training records
• Support the Associate General Counsel with legal operations including contract governance, litigation coordination, entity filings, and document management
• Additional duties as needed

Benefits

• paid healthcare and life insurance premiums
• low-cost dental and vision insurance
• company-paid basic life insurance and a company-paid Short-Term Disability policy
• employee assistance program
• 401(k) matching up to 4%
• time off
• 9 company paid holidays
• 2 additional days of paid time off for volunteer activities
• Searching for Stars Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees