Legal AI Solutions Analyst

Alston & Bird • Atlanta, GA

5d

About The Position

About the Role We are seeking a dynamic and consultative legal technologist and Legal AI Solutions Analyst to join our Knowledge & Innovation team. The AI Solutions Analyst provides day-to-day operational support for the firm’s growing portfolio of AI-enabled products. The AI Solutions Analyst translates business needs into practical workflows and copilots, builds and tests solutions, and drives adoption. Their work will focus on hands-on development within existing firm platforms and data sources to deliver measurable impact. This role is attorney facing and requires strong consultative skills and a basic knowledge of legal workflows. This role is pivotal in designing and implementing AI-powered workflows that enhance attorney productivity and client service delivery. You will work closely with legal teams to translate business needs into intelligent solutions using cutting-edge Gen AI platforms and play a key role in advancing our firm’s AI initiatives. This role supports adoption and enablement efforts through frontline user support, documentation, testing, and issue tracking. The position plays a key role in capturing feedback, maintaining user-facing resources, and helping ensure a consistent and effective user experience across AI tools. The role involves regular collaboration with colleagues in Knowledge and Innovation, IT, and other departments, as well as third-party AI vendors to support solution deployment and ongoing enhancements.

Requirements

• Bachelor’s degree required.
• 2+ years in legal tech, law firm, or AI workflow design; legal background highly desirable.
• Experience as a prompt engineer or in product support/business analysis with exposure to low/no-code automation
• Experience as a prompt engineer in professional services, consulting, or legal environments; or as a product support specialist/business analyst with exposure to low/no-code automation.
• Certifications (e.g., Microsoft Power Platform, Copilot Studio, AI Builder) preferred; otherwise, strong knowledge of Gen AI (LLMs, RAG, agentic AI).
• Familiarity with platforms like Harvey, Hebbia, or similar legal AI tools; ability to learn firm-specific systems.
• Basic Python or scripting skills; API familiarity a plus for future projects.
• Strong problem-solving and communication skills; able to present complex data to non-technical audiences.
• Consultative approach with ability to engage legal professionals and stakeholders.
• Curious, self-starter, team player; proven critical thinking and decision-making under pressure.
• Strong interpersonal skills; experience working with cross-functional teams.
• Growth mindset to become a power user and suggest process/tool improvements.

Nice To Haves

• JD (Juris Doctor), LL.M. (Master of Laws), or professional certifications such as CP (Certified Paralegal), APC (Advanced Paralegal Certification), or PP (Professional Paralegal), combined with demonstrated interest in legal tech.
• Experience working in a law firm or legal department or a legal tech company, and working knowledge of legal terminology.
• Ability to manage multiple projects and prioritize effectively in a fast-paced environment.

Responsibilities

• Partner with attorneys and practice groups to identify and prioritize AI-driven workflow automation opportunities; translate objectives into solutions and AI agents.
• Design, prototype, and deploy AI-powered workflows for tasks like document review, due diligence, contract analysis, and legal research.
• Act as liaison between legal and technical teams, ensuring requirements are met and capabilities explained.
• Monitor, test, and optimize AI workflows; develop reusable templates and best practices.
• Provide training, documentation, and user support to drive adoption of AI tools.
• Ensure compliance with ethical standards, data privacy laws, and firm policies.
• Stay current on legal AI tools and recommend enhancements to maintain competitive advantage.

Benefits

• You will have an opportunity to shape the future of legal services through cutting-edge technology.
• You will build experience customizing and deploying AI/ML solutions in the legal sector.
• You will benefit from our collaborative culture that is very supportive of professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees