Legacy Rewards Representative

Eagle Mountain Casino•Porterville, CA

30d•Onsite

About The Position

The Legacy Rewards Representative is responsible for assisting guests with all promotions and events. This position serves as a liaison among the Casino Marketing Department and the guests.

Requirements

Minimum age requirement is 21.
Exposure to a hospitality environment.
General knowledge of gaming, including slots, bingo, and card games.
High school diploma or equivalent required.
Outstanding guest service skills.
Excellent communication and interpersonal skills.
Must be able to read and write English fluently.
Must maintain a professional appearance.
Reliable, consistent transportation to and from Eagle Mountain Casino.
Computer literate with, but not limited to, Microsoft Windows Suite.
Able to obtain and retain a gaming license through the Tule River Tribe Gaming Commission.

Nice To Haves

Bilingual (English/Spanish) preferred.

Responsibilities

Actively promote the Legacy Rewards Club, and its benefits to Eagle Mountain Casino guests.
Enroll all eligible guests into casino management system.
Track carded table games players in the pit.
Conduct promotions and help facilitate special events and entertainment.
Distribute information about Eagle Mountain Casino to guests.
Meet and greet guests upon their arrival, including bus and tour groups.
Retain and relay information concerning all promotions, entertainment, and events.
Make announcements regarding promotions, entertainment, and events.
Record information regarding guests, major wins, etc. for the General Marketing Department.
Must attend and be certified in all applicable trainings required.
All other departmental duties as assigned by immediate supervisor.