Leave & Disability Specialist

Topgolf•Dallas, TX

12d

About The Position

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Administer and track leave of absence for all company leaves including; FMLA, disability/medical, military and personal leaves and acts as a liaison between Associates, Office Managers and vendor. Ensure compliance with FMLA and various state leave acts as well as with all other medical, personal and military leaves. Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities Provide guidance to Associates and managers on policies and procedures related to leaves of absence, advising Associates on eligibility and managers on status of approved leaves. Maintains effective communication with the Associate, manager, and payroll department during the leave process. Provides training, advice, and assistance to managers in accordance with multiple, complex regulations and policies. Administers disability accommodations in accordance with State and Federal regulations. Initiates the interactive process of accommodation, researches reasonable accommodation options, identifies and coordinates final accommodation, and prepares the company's written response. Coordinate with the HR team and others, to ensure legally compliant, best practice leave and disability policies and procedures. Oversees and coordinates information with external leave and disability vendor. Assists with policy and procedural revisions, as well as special duties as assigned. Utilize internal and external vendor systems to run queries and format reports on a periodic basis. Maintain the confidentiality and security of data accessed during the course of daily activities. Monitor new and evolving benefits legislation and provide compliance action recommendations. Perform additional tasks and support other projects as needed.

Requirements

High school diploma or GED required
At least 3 years of Human Resources function required
Leave and Disability Administration including knowledge of ADA Interactive Process experience preferred
Proficient ability to communicate effectively with others using written and spoken English including the ability to interact with management, coworkers, Associates and external vendors
Proficient knowledge of Windows-based computers and Microsoft Office programs; specifically, Excel, Outlook, and Word
Proficient ability to meet demanding, evolving and potentially overlapping deadlines through proficient contingency planning
Ability to collaborate with others; conducts working relationships in a manner acceptable to others and to the organization
Demonstrated ability to champion, model, and influence others with customer-focused behaviors that lead to outstanding customer experiences, including the ability to provide sympathetic, effective counseling to Associates regarding benefits matters
Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives
Ability to recognize discrepancies/errors in written/recorded data/information including the ability to initiate and respond to work errors in a professional manner, working collaboratively and cooperatively with others
Ability to work collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization
Demonstrated capacity for gathering/scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions
Consistently demonstrates a commitment to Topgolf policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.

Nice To Haves

bachelor’s degree in human resources management or related field from an accredited program preferred
bilingual English/Spanish communication skills preferred
Working knowledge of Workday

Responsibilities

Administer and track leave of absence for all company leaves including; FMLA, disability/medical, military and personal leaves and acts as a liaison between Associates, Office Managers and vendor.
Ensure compliance with FMLA and various state leave acts as well as with all other medical, personal and military leaves.
Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities
Provide guidance to Associates and managers on policies and procedures related to leaves of absence, advising Associates on eligibility and managers on status of approved leaves.
Maintains effective communication with the Associate, manager, and payroll department during the leave process.
Provides training, advice, and assistance to managers in accordance with multiple, complex regulations and policies.
Administers disability accommodations in accordance with State and Federal regulations.
Initiates the interactive process of accommodation, researches reasonable accommodation options, identifies and coordinates final accommodation, and prepares the company's written response.
Coordinate with the HR team and others, to ensure legally compliant, best practice leave and disability policies and procedures.
Oversees and coordinates information with external leave and disability vendor.
Assists with policy and procedural revisions, as well as special duties as assigned.
Utilize internal and external vendor systems to run queries and format reports on a periodic basis.
Maintain the confidentiality and security of data accessed during the course of daily activities.
Monitor new and evolving benefits legislation and provide compliance action recommendations.
Perform additional tasks and support other projects as needed.