Leave Coordinator

Michael Kors

About The Position

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — Who You Are: You are detail-oriented, organized, compassionate, and comfortable managing a high-volume, multi-jurisdictional caseload in a fast-paced retail/fashion environment. The Leave Coordinator supports Capri Holdings’ fully in-house Leave of Absence program for employees across the U.S. and Canada. This role is responsible for day-to-day leave case management, providing high-touch support to employees, ensuring compliance with all regulations, and upholding Capri’s commitment to a best-in-class employee experience. What You’ll Do: Leave Case Administration Administer end-to-end leave cases including: FMLA, ADA, state-protected leaves, short-term disability, long-term disability, parental leaves, personal leaves, and Canadian provincial leave programs. Conduct intake, determine eligibility, prepare documentation, track leave timelines, and manage return-to-work coordination. Ensure all case decisions, communications, and documentation are accurate, timely, and compliant with policy and regulatory requirements. Maintain up-to-date records and case notes in Capri's leave tracking systems and internal documentation tools. Employee Experience & Communication Serve as a primary point of contact for employees and managers throughout the leave process, providing clear, empathetic, and supportive guidance. Assist with rewriting and updating leave communications as Capri enhances its internal leave processes. Educate employees and managers on requirements, timelines, benefits implications, and responsibilities related to leaves of absence. Provide consistent, timely updates to employees and HR partners to support seamless leave and return-to-work experiences. Coordination With HR, Payroll & Risk Management Collaborate with HR Business Partners, Employee Relations, Payroll, HRIS, and Benefits team members to ensure smooth operations across the leave lifecycle. Coordinate with the Risk Management team to ensure employees out of work due to workers’ compensation are placed on the appropriate leave type. Support Payroll with accurate information for benefit deductions, pay continuation, and time tracking during leaves. Compliance & Documentation Ensure compliance with U.S. federal regulations (FMLA, ADA), state protected leave laws, and Canadian provincial leave requirements. Maintain accurate, audit-ready files and secure documentation, upholding strict confidentiality at all times. Identify trends or potential compliance concerns and escalate them to the Leave Manager as appropriate. Process Improvement Support Assist the Leave Manager in executing the redesign of Capri’s in-house leave processes, including simplifying workflows and enhancing employee-facing clarity. Participate in rewriting policies, templates, letters, emails, and resource materials to ensure consistency and readability. Support system enhancements and the evaluation or implementation of future leave management software tools.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field preferred, or equivalent work experience.
2–4 years of experience in leave administration, HR operations, benefits, or related field.
Knowledge of FMLA, ADA, state leave programs, and/or Canadian provincial leave laws preferred.
Experience in a multi-state or retail environment is a plus.
Proficiency in HR systems; Workday experience is beneficial.

Nice To Haves

Strong written and verbal communication skills with an empathetic approach.
Highly organized with the ability to manage deadlines, priorities, and sensitive information.
Spanish speaking preferred, but not required

Responsibilities

Leave Case Administration Administer end-to-end leave cases including: FMLA, ADA, state-protected leaves, short-term disability, long-term disability, parental leaves, personal leaves, and Canadian provincial leave programs.
Conduct intake, determine eligibility, prepare documentation, track leave timelines, and manage return-to-work coordination.
Ensure all case decisions, communications, and documentation are accurate, timely, and compliant with policy and regulatory requirements.
Maintain up-to-date records and case notes in Capri's leave tracking systems and internal documentation tools.
Employee Experience & Communication Serve as a primary point of contact for employees and managers throughout the leave process, providing clear, empathetic, and supportive guidance.
Assist with rewriting and updating leave communications as Capri enhances its internal leave processes.
Educate employees and managers on requirements, timelines, benefits implications, and responsibilities related to leaves of absence.
Provide consistent, timely updates to employees and HR partners to support seamless leave and return-to-work experiences.
Coordination With HR, Payroll & Risk Management Collaborate with HR Business Partners, Employee Relations, Payroll, HRIS, and Benefits team members to ensure smooth operations across the leave lifecycle.
Coordinate with the Risk Management team to ensure employees out of work due to workers’ compensation are placed on the appropriate leave type.
Support Payroll with accurate information for benefit deductions, pay continuation, and time tracking during leaves.
Compliance & Documentation Ensure compliance with U.S. federal regulations (FMLA, ADA), state protected leave laws, and Canadian provincial leave requirements.
Maintain accurate, audit-ready files and secure documentation, upholding strict confidentiality at all times.
Identify trends or potential compliance concerns and escalate them to the Leave Manager as appropriate.
Process Improvement Support Assist the Leave Manager in executing the redesign of Capri’s in-house leave processes, including simplifying workflows and enhancing employee-facing clarity.
Participate in rewriting policies, templates, letters, emails, and resource materials to ensure consistency and readability.
Support system enhancements and the evaluation or implementation of future leave management software tools.