Leave and Disability Examiner

The Standard • Portland, OR

2d • $22 - $29

About The Position

The Leave and Disability Examiner reviews, analyzes, and manages short‑term disability, state disability insurance, and related leave claims such as FMLA. This role evaluates eligibility, interprets medical information, and ensures accurate and timely claim decisions. You’ll communicate with employees, employers, and providers, maintain thorough documentation, and deliver a high‑quality customer experience while coordinating disability and leave benefits.

Requirements

• High School Diploma or equivalent.
• 2+ years of experience in office administration or customer service
• Strong communication skills, both written and verbal
• Ability to manage detailed information accurately and efficiently
• Familiarity with leave, benefits, or disability claim management
• Experience working with medical or claims documentation
• Detail Orientation: Reviews information thoroughly, identifies inconsistencies, and ensures accuracy.
• Customer Focus: Builds rapport, listens actively, and responds with empathy and clarity.
• Analytical Thinking: Breaks down information, evaluates options, and makes sound decisions.

Responsibilities

• Review and evaluate disability and leave claims to determine eligibility and benefit entitlement.
• Analyze medical documentation and gather required information from claimants and providers.
• Communicate claim decisions and updates clearly and professionally.
• Maintain accurate records and ensure timely processing of claims.
• Collaborate with internal partners to coordinate disability and leave outcomes.

Benefits

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
• A supportive, responsive management approach and opportunities for career growth and advancement
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees