Disability Claims Examiner (37520,37521)

State of MontanaHelena, MT
Hybrid

About The Position

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Disability Employment and Transitions Division, Disability Determination Services Bureau. The Disability Claims Examiner position works within the Disability Determination Services (DDS) Bureau whose primary function is to make disability determination decisions for the U.S. Social Security Administration (SSA) under the disability benefits program. Responsibilities of the Disability Claims Examiner include managing a caseload of disability benefit applications; making disability determination decisions following federal laws, rules, and policies; and managing case files via the DDS electronic case management system. All Disability Claims Examiners participate in a 24-month training program, that provides the guidance and support required to be effective in this position. Upon successful completion of the training program, hourly base rate increases will occur at 12 months and 24 months. Why Join DPHHS Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Requirements

  • Flexible to balance between literal adherence to rules and the use of policies as a guide. Does not look to protect the rule, but rather uses the rule to increase engagement.
  • Excellent written and verbal communication demonstrated with strong interpersonal skills used to engage people and develop collaborative relationships.
  • Ability to research, interpret, and implement federal and state rules, regulations, policy, and business procedures.
  • Ability to work with a large and complex computer/data system to complete work in a highly technical environment.
  • Two years of job-related work experience such as case management in the medical, insurance, law, vocational, or worker compensation fields.
  • Other combinations of directly related education and experience may be considered on a case-by-case basis.

Nice To Haves

  • Knowledge of medical terminology is preferred.
  • Preferred bachelor’s degree in a medical, legal, social work, or education related field or other related degree.

Responsibilities

  • managing a caseload of disability benefit applications
  • making disability determination decisions following federal laws, rules, and policies
  • managing case files via the DDS electronic case management system

Benefits

  • healthcare coverage
  • retirement plans
  • paid vacation
  • sick leave
  • holidays
  • work/life balance
  • eligibility to participate in the Public Service Loan Forgiveness (PSLF) program

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

501-1,000 employees

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