Leasing Specialist

Flow-posted 2 months ago

Full-time • Entry Level

Miami, FL

Publishing Industries

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The Leasing Specialist will show model units to potential renters, lease apartments to qualified applicants, renew leases with current tenants, and serve as a point of contact for prospects and residents to field questions and address concerns. This position will perform all sales and leasing activities to achieve the property's revenue and occupancy goals. They will also remain informed about current market conditions and competitor performance that may impact the community's occupancy and financial results. The Leasing Specialist will report directly to the Leasing Manager and/or Community Manager.

Maintain extensive knowledge of apartment availability, current residents, lease expiration schedules, and amenity offerings.
Execute digital and physical marketing initiatives to drive external traffic to the property.
Ensure that the property remains in tour-ready condition at all times.
Greet prospects, conduct property tours, and show model apartments.
Communicate with prospects and new residents to ensure satisfaction by writing follow-up emails, sending thank-you notes, and making telephone calls to solidify tours and finalize decisions to lease/renew.
Process applications, review credit screenings, background checks, and prepare lease and move-in packages.
Provide assistance during lease signings, ensure smooth resident move-ins, and facilitate seamless transitions for new residents.
Execute and perform activities in support of the property's lease renewal program by delivering lease renewal letters and packages for residents, contacting renewing residents 90-60 days in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
Respond quickly and courteously to resident questions/concerns and take prompt action to solve problems.
Perform daily inspections and communicate with the facilities team regularly to ensure that the tour path, model units, amenities, and leasing office meet the tour readiness standard at all times.
Leverage on-site property management software (CRM, Yardi, etc.) to track apartment availability, monitor lease expiration schedules, record traffic and leasing activities, and ensure accurate resident data capture.
Design and execute off-site marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs.
Complete various accounting, financial, and administrative reports as necessary.
Represent the property and the company professionally through dress and behavior.
This role will require the employee to have weekend availability, including Holidays.

Bachelor's degree or equivalent work experience, preferred
1+ years of experience in Class A high-rise multifamily leasing preferred
Excellent verbal and written communication skills required
Basic knowledge of Google Workspace and Microsoft Office (Word, Excel) required

Familiarity with Yardi & Blue Moon preferred
Canva experience preferred

Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
Paid time off and 13 paid holidays
401(k) retirement plan
Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
Access to HSA-compatible plans
Pre-tax commuter benefits
Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

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